Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Any job that I have I will work to my fullest potential no matter the day or how I am feeling, I will never bring a negative attitude and affect others production or the customer's attitude and be patient with everyone I am a quick learner whatever I am told I will do it.

  • Strong Work Ethic
  • Maintaining Building Security
  • Industrial Equipment Operation
  • Positive Team Player
  • Multitasking and Prioritization
  • Site Inspection and Evaluation
  • Trash Collection and Removal
  • Communication and Interpersonal Skills
  • Quality Control
  • Conscientious and Detail-Oriented
  • Physical Stamina
  • Productivity and Time Management
  • Safety Standards and Protocols
  • Damage Prevention
  • OSHA Compliance
  • Team Collaboration
  • Willingness to Learn
  • Cleaning Solution Preparation
  • Emergency Clean-Up
  • Floor Polishing and Buffing
  • Decision Making
  • Operating Heavy Machinery
  • Basic Mathematics
  • Furniture Moving
  • Biohazard Disposal
  • PPE Safety
  • Hand and Power Tool Operation
  • Lawncare and Landscaping
  • Power Equipment Operation
  • Snow and Ice Removal
  • Heavy Lifting
  • Use of Chemical Cleaners
  • Checklists and Recordkeeping
  • Microsoft Office
  • Special Event Preparation
  • Fixture Cleaning and Polishing
  • Mechanical Aptitude
  • Adaptable and Flexible
  • Surface Sanitizing
  • Daily Facilities Cleaning
  • Vehicle Operation
  • New Employee Training
  • GPS Navigation
  • Traffic Laws and Regulations
  • Ability to Lift 50 Pounds
  • Clean Driving Record
  • Delivery Verification
  • Payment Processing
  • Dependability and Honesty
  • Attention to Detail
  • Loading and Unloading
  • Vehicle Safety and Maintenance
  • Problem Solving
  • Order Fulfillment
  • Valid Driver's License
  • Efficiency and Time Management
  • Customer Relationships
  • Physical Strength and Stamina
  • Local Traffic Patterns
  • Reliable Vehicle
  • Basic Math Skills
  • Customer-Oriented
  • Multitasking
  • Customer Support
Work History
05/2019 to Current Custodian Adhesive Research | Glen Rock, PA,
  • Reported vandalism or other damage to property to supervisor.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Moved furniture for cleaning and set up for special events.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Completed routine floor stripping, sealing and finishing.
  • Kept building spaces premises clean inside and outside.
  • Collected, sorted and transported recyclable materials.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Used vacuum and shampooers to clean all carpeted areas in offices, lobbies and corridors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Maintained floor cleaning and waxing equipment.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
08/2018 to 01/2019 Delivery Driver Fedex Cross Border | Oklahoma City, OK,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Fostered positive working relationships with regular customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Created and submitted delivery and DOT logs.
  • Delivered packages to customer doorsteps and business offices.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Collected $[Amount] in payments for completed deliveries and services daily.
  • Successfully avoided time delivery delays by carefully planning best routes.
10/2017 to 03/2018 Online Grocery Associate Papa Murphy's Holdings, Inc. | Hudson, NH,
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Loaded and unloaded orders at customer's homes or locations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.
  • Tracked substitutions and informed customers of changes.
  • Consulted with customers on food selections and custom order requests.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
07/2015 to 10/2017 Crew Member Cici's Pizza | City, STATE,
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas as needed.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Became familiar with products to answer questions and make suggestions.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Observed customer purchases in line and differentiated between standard portions.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Cooked batches of food according to standard recipes.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by [Number]%.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Accurately operated cash register to process customer payments.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Expected in 05/2016 High School Diploma | Old Mill High School, Millersville, MD GPA:

MEWPs Certification Type 1, Group A

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  • Old Mill High School

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  • Delivery Driver
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  • High School Diploma

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