• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • CSR
Please provide a type of job or location to search!
SEARCH

CSR Resume Example

Love this resume?Build Your Own Now
JB
CSR
Summary

Positive, upbeat CSR brings more than 5 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Report generation
  • 65 WPM
  • Maintaining records
  • Data transcription
  • Customer relations
  • Credit card payment processing
  • Report creation
  • Quality assurance controls
  • Process optimization
  • Business development understanding
  • Adaptiveteam player
  • Senior leadership support
  • Courteous demeanor
  • Technologically savvy
  • Shipping and receiving understanding
  • High-energy attitude
  • Call center experience
  • Microsoft Office expertise
  • Quality control
  • Problem-solving abilities
  • Stockroom procedures
  • Promotional support
  • Inbound and outbound calling
  • Calm and level-headed under duress
  • Documentation procedures expert
  • Patient relations
  • Medical terminology knowledge
Experience
United Community Bank | Mccaysville , GACSR10/2020 - Current
  • Adhered to spelling, grammar and punctuation rules when transcribing data.
  • Delivered verbatim transcripts by typing at speeds up to 60 wpm.
  • Recorded legal terminology in general setting.
  • Gathered and analyzed research data regarding statutes, decisions, legal articles and codes.
  • Maintained 100% accuracy when capturing information.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Connectrn | Cortez , FLCNA06/2013 - 11/2017
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Administered personal nursing assistance in pre- and post-operative situations.
Providence Health & Services | Agoura Hills , CAEnvironmental Services Housekeeper08/2009 - 03/2010
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Diminished financial discrepancies by managing payroll and bookkeeping processes.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Organized supplies for efficient use based on expected customer needs.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Swept and damp-mopped private stairways and hallways.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education and Training
Northwest Halifax High School | City, StateGeneral Studies07/2009
  • 4.0 GPA
  • JROTC Member for 4 Years
  • Beta Club Member
  • Ranked in Top 25% of class
Halifax Community College | City, StateSome College (No Degree) in Cosmetology
Halifax Community College | City, StateSome College (No Degree) in Cna
Strayer University | City, StateAssociate of Arts in Business Administration And Management07/2011
Strayer University | City, StateBachelor of Arts in Business Administration And Management
Accomplishments
  • Computed Data Reports - Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Quality Communication - Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.
  • Customer Assistance - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Consistently maintained high customer satisfaction ratings.
Certifications
  • Advanced Certificate in Business Accounting
  • Leadership Essentials Certificate
  • Customer Service Representative Certificate
  • CPR Certification
  • Association for Project Management (APM)
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Formatting
  • Length

Resume Overview

School Attended

  • Northwest Halifax High School
  • Halifax Community College
  • Strayer University

Job Titles Held:

  • CSR
  • CNA
  • Environmental Services Housekeeper

Degrees

  • General Studies
    Some College (No Degree) in Cosmetology
    Some College (No Degree) in Cna
    Associate of Arts in Business Administration And Management
    Bachelor of Arts in Business Administration And Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Cook,-CSR-resume-sample

Cook, CSR

Atlanta Braves Mlb

Pearl , MS

CSR-resume-sample

CSR

United Community Bank

Fort Lauderdale , FL

Csr-Supervisor-resume-sample

Csr Supervisor

Lincare

Batesville , AR

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.