Csr resume example with 6+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
A highly motivated college student that is available to work in a professional workplace and business to any and all jobs given. Recently moved from California with current residence in Hampton Georgia. Going to school in Macon Georgia, at Wesleyan College. Multitask several tasks at the same time Able to stop and help others finish still at the deadline or before the deadline for school projects. Stayed on top of projects finishing before the deadline and at the deadline date no late due projects that were turned in. Previously, worked at Bojangles and recently Waffle House. Available to work immediately starting next week on Monday. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs, and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Skills
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Experience
CSR, 03/2022 to 04/2022
Gerber Collision & Glass – Queen Creek, AZ,
Gerber Collision & Glass – Queen Creek, AZ,
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answered incoming telephone calls to provide store, products and services information.
- Handled merchandise in accordance with product handling standards.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Educated clients on best methods and products to clean new flooring.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Answered questions about current promotions and resolved issues according to store policies.
- Engaged with customers and recommended products based on needs and requests.
- Offered friendly greetings and assistance to incoming customers.
- Explained company's product and service offerings to clients, enabling each to choose options best fitting personal needs.
Salesperson - Waffle House, 01/2022 to 03/2022
Breckenridge Grand Vacations – Breckenridge, CO,
Breckenridge Grand Vacations – Breckenridge, CO,
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained cash drawer of $200 or more per shift.
Team Worker - Bojangles , 11/2021 to 01/2022
Bojangles OpCo, LLC. – City, STATE,
Bojangles OpCo, LLC. – City, STATE,
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Sought out ways to go above and beyond job requirements.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Cleaned front and back areas of restaurant according to strict company standards.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $100 or more per shift.
Babysitter, 03/2015 to 05/2021
Myself – City, STATE,
Myself – City, STATE,
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands and share by leading by example.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Monitored children's play activities to verify safety.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
- Identified warning signs of emotional and developmental problems in children.
- Made healthy snacks and meals for 4-6 children
Education
High School Deploma: , Expected in 06/2021
Capistrano California Connection Academy - San Juan Capistrano, CA,
Capistrano California Connection Academy - San Juan Capistrano, CA,
3 full school years, Focused on tasks for any project. Skipped 11th Grade by having more credits than a sophomore should have.
- Honor Roll [Spring and 2014-2020]
- 3.7 GPA
- Black Student Union Member
- Extracurricular Activities: Painting,drawing and selling artwork.
: Elementary Education And History, Expected in
Wesleyan College - Macon, GA,
Wesleyan College - Macon, GA,
Freshmen - Started Spring Semester 2022
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Resume Overview
School Attended
- Capistrano California Connection Academy
- Wesleyan College
Job Titles Held:
- CSR
- Salesperson - Waffle House
- Team Worker - Bojangles
- Babysitter
Degrees
- High School Deploma
- Some College (No Degree)
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