- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
A little bit about my background is I have alot of customer service experience. While being a cook at parx casino I also had to go out and make sure customers were satisfied and problems were resolved before having to go higher up. I was a manager at many places ive worked aswell. I'm a quick learner and willing to learn.
- Credit card payment processing
- Report creation
- Office equipment proficiency
- Shipping and receiving understanding
- Conflict mediation
- Problem-solving abilities
- Call center experience
- Microsoft Office expertise
- Quality control
- Inbound and outbound calling
- Call center operations
- System documentation
- Interpersonal skills
|
- Data entry
- Call controlling
- Communicating with clients
- Inbound phone call management
- Professional telephone voice
- Payment processing
- Providing customer support
- Account updating
- Customer communications
- Report preparation
- Call documentation skills
- Resolving issues
|
CSR, 08/2019 - 11/2019
Apex Systems – Renton, WA,
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Reviewed account and service histories to identify trends and issues.
- Answered inbound calls per day and directed to designated individuals or departments.
- Documented conversations with customers to track requests, problems and solutions.
- Answered customer questions and addressed concerns.
Grill Master, 10/2013 - 08/2019
Allina Health Systems – Apple Valley, CA,
- Cooked all food to order ensuring adherence to company quality standards.
- Supported other kitchen team members when needed.
- Planned and prepared schedules for food preparation.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Monitored kitchen productivity and assessed overall efficiency.
- Maintained cleanliness and organization of all line workstations.
- Distributed prepared food to servers in efficient manner.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Communicated with wait staff regarding special requests, including food allergies and preparation techniques.
- Assisted in preparation of menu items such as steaks, burgers and sandwiches.
- Safely operated ovens, grills and other kitchen equipment to minimize accidents.
- Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
- Weighed, measured and mixed ingredients to follow recipes and create dishes.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Marinated food items according to corporate-provided instructions and recipes.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Garnished and arranged plated meals.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Set up work stations prior to restaurant opening to improve speed during busy periods.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Lead Cook, 10/2015 - 10/2018
Parx Casino – City, STATE,
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
- Trained new chefs on menu items and kitchen procedures.
- Kept stations stocked and ready for use to maximize productivity.
- Inventoried kitchen sections and refilled supplies.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Double-checked plated meals for any last minute changes before sending to dining room.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored culinary standards and operational guidelines, including kitchen areas, food preparation and facility conditions.
- Analyzed forecast sheets and production plans to prepare ingredients for daily menu.
- Prepared food in the morning and before services started.
- Assisted Sous Chef with training and development of culinary staff.
- Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
- Cooked food following specific measurements and recipes.
- Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Filled specialized menu orders.
- Stood in for other members of the kitchen staff.
High School Diploma: , Expected in 06/2011
-
Bucks County Technical High School - Fairless Hills, PA
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Clear Contact Info
- Completeness
- Formatting
- Measurable Results
- Personalization
- Target Job