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Csr Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Proactive Warehouse Associate/Data Entry with seventeen years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in loading, unloading, wrapping, boxing, labeling,shrink wrap machine and maintaining logs. Strong, robust and comfortable lifting up to fifty pounds at once. Skilled at working efficiently, correctly and quickly. Extensive experience with forklift/stand up forklift trained in all aspects of shipment inspection transportation. Versed in using scanners to promote safe and on-time shipment and delivery. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Skills
  • Upbeat and Positive Personality
  • Verbal and Written Communication
  • Data Entry and Maintenance
  • Creative Problem Solving
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
  • Computer Proficiency
  • Team-Oriented and Cooperative
  • Decision Making
  • Written and Verbal Communication
  • Self-Starter
  • Microsoft Office
  • Alphanumeric Entry
  • 10-Key Certification
  • Microsoft Excel
  • Product Tagging and Categorization
  • Order Fulfillment
  • Reliable and Responsible
  • Customer Service
  • Critical Thinking
  • Merchandise Inspection
  • Forklift Operation
  • Shipping and Receiving
  • Inspecting and Examining Merchandise
  • Heavy Lifting
  • Organizational Skills
  • Load Inspection
  • Material Loading and Unloading
  • Logistics and Supply Chain Support
  • Dock Operations
Work History
CSR, 09/2014 to 11/2020
Total System Services, Inc.TN, State,
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted and checked input data against original documents.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Executed data verification to detect errors.
  • Performed more than fifteen hourly 10-key actions while maintaining 0% error rate.
  • Completed data entry tasks with accuracy and efficiency.
  • Verified data files prior to entry to maintain high data accuracy.
  • Sorted documents and maintained organized filing process.
  • Entered data into optimiz/ASC track system according to formatting standards.
  • Tracked and maintained records for cross dock department.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Performed general housekeeping and cleaning tasks, including sweeping.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as fifty pounds.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Checked packages and merchandise for damage and notified vendors..
  • Updated optimiz/ASC track tracking systems to document movements and determine proper area for storage..
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated all loaders, forklift and standup equipment safely and efficiently to prevent damage to items and avoid injuries.
Helper, 03/2009 to 09/2014
Waste Pro Usa, Inc.Bunnell, FL,
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems..
  • Took part in all company-offered training sessions to improve skills and knowledge.
  • Paid close attention to all instructions from supervisor to complete tasks on time.
  • Repaired surface machinery and performed period equipment inspections.
  • Performed manual operating and maintenance duties in compliance with company quality standards.
  • Installed and repaired pipes, valves and pumps when on job sites.
  • Used hand and power tools safely and efficiently, following all manufacturer and company directions.
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
CSR, 08/2003 to 02/2009
Total System Services, Inc.WI, State,
  • Provided primary customer support to internal and external customers.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Entered data into ASC track system according to formatting standards.
  • Used hand-held devices and computers to record and monitor
  • Completed over three customer orders each day in warehouse setting.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Consistently lifted materials weighing as much as fifty pounds.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Wrapped pallets in shrink wrap prior to loading.
  • Checked packages and merchandise for damage and notified carriers
  • Updated company tracking systems to document movements and determine proper area for storage.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated all loaders, forklift and standup equipment safely and efficiently to prevent damage to items and avoid injuries.
Education
: Data Entry, Expected in
Vanguard Institute of Technology - Harlingen, TX
GPA:
  • Majored in data entry
High School Diploma: , Expected in 06/1994
Mission High School - Mission, TX
GPA:
Languages
English:
Full Professional
Negotiated:
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended
  • Vanguard Institute of Technology
  • Mission High School
Job Titles Held:
  • CSR
  • Helper
  • CSR
Degrees
  • Some College (No Degree)
  • High School Diploma