Highly enthusiastic customer service professional with3 years client interface experience.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Speak with Medicare recipients about their Medicare rights and their
eligibility,Would assist by assuring and providing them with accurate
information that may fit or be tailored to their specific ,Provide information
regarding various programs.
l Speak with Medicare beneficiaries about medical bills and statements,
handled claims and handled
l 1st level escalations. I answered questions about various services offered,
l insurance, deductibles and prescription drug plans, and other services. Update
l database to make sure all information is current. Would discuss various
insurances, give options to
l beneficiaries .Open cases if necessary to help resolve issues .Would confirm
benefits, and eligibility.
Worked for online company for csr would speak to customers regarding various accounts, would process payments, discuss accounts .This was a work work from home position ,
This was a part time position with no advancement and no benefits
Would answer phone for clients and take messages , Schedule appointments, and refer information to bondsman process and set up contracts for bondsman.
received certificate for forklift
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