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Cryptologic Technician Collection Second Class Petty Officer Ctr2 Surface Warfare Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Relevance of my current position at Bank of America: Research & Adjustments Representative II, Enterprise Military Benefits Unit - Specialty Services Resolve, research, and adjust inquiries within the bank's practices and procedures. Investigate daily incoming research and adjustment inquiries. Resolve differences and move forward with projects and tasks. Answer service requests, customer requests, and inquiries received from various channels. Validate and determine case entries and make appropriate decisions. Ensure that all cases are resolved in compliance with federal, industry regulations, and bank procedures, integrity levels of the department's case management systems and financial controls. Provide support and training to other researchers within various teams and the department. Expert in the Research & Adjustments functions. Handle complex cases, requiring analytical and problem resolution skills with ease, a good cheer. SPOTLIGHT Experienced with diverse work history with IBM, US Navy, Bank of America -Research & Adjustments Representative II, Enterprise Military Benefits Unit: Demonstrated professional oral, written communicator Manage multiple tasks in dynamic environments Proven track record of leading independently within teams and on-task projects Identify and escalate issues and opportunities Recognized resourceful ingenuity in resolving issues and removing barriers Established ability and eagerness to learn new technologies, processes, and concepts Navigate between multiple-layered systems and dynamic prioritized tasks Qualified with more than two years of experiences in similar roles as quality analyst throughout my work history Confirmed prior card knowledge Hold two bachelor and two master degrees Experienced with quality testing Proven effective leader in high demand environments with changing priorities Committed to providing the best results with no errors Willing and able to learn more about credit balance refunds and funds transfers
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
11/2004 to 11/2009
Cryptologic Technician – Collection Second Class Petty Officer (CTR2) (Surface Warfare) Bank Of America Corporation Salisbury, NC,
  • Analyzed encrypted electronic communications.  Deciphered and disseminated time-sensitive information in a compartmentalized and secured work environment. Operated and maintained the state-of-the-art communications equipment and networks used to collect intelligence for deployed fleet protection, critical national interests, and vital national security.  This is the highly specialized work in the United States Navy - Cryptology community.   The responsibilities include the following:
  • Collected, analyzed and reported on communication signals using computers, specialized computer-assisted communications equipment.  
  • Exploited signals of interest to identify, locate and report local, regional, and worldwide threats.  
  • Provided tactical and strategic signals intelligence, technical guidance, and information warfare support to surface, subsurface, air and special warfare units.  
  • Served as an important part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries and develop unmatched knowledge of the battle-space during peacetime or regional/global conflicts.
09/2013 to Current
Research & Adjustments Representative II Bickford Senior Living Clinton, IA,

Current to Current
Jones Lange Lasalle Inc. , ,

12/2007 to 12/2009
Cryptologic Technician Bickford Senior Living Fort Dodge, IA,
to
current co-worker Scott R. Facey , ,
to
Senior Vice President; Group Operations Team Manager Bank Of America Scott.Facey@BankofAmerica.com City, STATE,
to
group manager Penny A. Bushnoe , ,
to
Officer; Mortgage Servicing Specialist Lead Bank Of America , ,
  • 4161 Piedmont Parkway.
  • NC4-105-01-30].
to
Senior Vice President/Site Executive BankofAmerica.com David P. Farrelly Bank Of America City, STATE,
to
site executive BankofAmerica.com City, STATE,
to
Frank Brown AT&T Lineman City, STATE,
  • longtime neighbor.
Education
Expected in
M.S: International Relations
University of Amsterdam - ,
GPA:
International Relations Global Financial Crisis: Capturing Regulation in the Dark of the OTC Derivatives Markets
Expected in
Masters of Strategic Intelligence:
American Military University - ,
GPA:
Expected in
B.S.B.A: International Business
- ,
GPA:
International Business
Expected in
B.A: Political Science
University of North Carolina - Charlotte,
GPA:
Political Science
Expected in 10/31/2002
: Information Technology
IBM Corporation - Boca Raton, FL
GPA:
880/year (E-5/CTR2): 60 hours/week Information Technology
Expected in
5/CTR2): 80 hours/week Cryptologic Technician - Collection 12/2004 - 12/2007 Second Class Petty Officer Support and Logistics | Joint Counterintelligence Training Academy:
University of North Carolina - Charlotte,
GPA:
team manager Dr. Cynthia Combs, Ph.D. Bonnie E. Cone Distinguished Teaching Professor Political Science Department
Interests
Association: current co-worker Juana R. Morris Vice President; Operations Team Manager Bank of America
Additional Information
  • Salary: $60,000/year: 80 hours/week
  • Association: current co-worker Juana R. Morris Vice President; Operations Team Manager Bank of America
  • Association: current co-worker Revision: 4/28/2016 4:09 AM Page|1

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Resume Overview

School Attended
  • University of Amsterdam
  • American Military University
  • University of North Carolina
  • IBM Corporation
  • University of North Carolina
Job Titles Held:
  • Cryptologic Technician – Collection Second Class Petty Officer (CTR2) (Surface Warfare)
  • Research & Adjustments Representative II
  • Cryptologic Technician
  • current co-worker
  • Senior Vice President; Group Operations Team Manager
  • group manager
  • Officer; Mortgage Servicing Specialist Lead
  • Senior Vice President/Site Executive
  • site executive
Degrees
  • M.S
  • Masters of Strategic Intelligence
  • B.S.B.A
  • B.A
  • 5/CTR2): 80 hours/week Cryptologic Technician - Collection 12/2004 - 12/2007 Second Class Petty Officer Support and Logistics | Joint Counterintelligence Training Academy