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Crowd Control Resume Example

Resume Score: 80%

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CROWD CONTROL
Summary

LP Agent consistently maintains detailed logs of important events. Experience testifying in court and aiding in law enforcement investigations.Security Guard equipped with an excellent memory and awareness of surrounding people, events and facilities. Exercises sound judgment during crisis and emergency situations. LP focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution.Reliable and friendly worker who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

Highlights
  • Investigative skills
  • CCTV surveillance
  • Interior and exterior patrolAdvanced mathematical aptitude
  • Superior communication skills
  • Cheerful and energetic
  • Flexible scheduling
  • Effective team player
  • Superior organization skills
  • Staff training and development
  • Report writing
  • Observant
  • High level of integrity
  • Crime prevention methods
  • Resolution-oriented
  • Compelling leadership skills
  • Exceptional multi-tasker
  • Social media savvy
  • Inventory control procedures
  • Cash handling accuracy
  • Loss prevention
  • Detail-oriented
  • Superb sales professional
Accomplishments

Apprehended 16 shoplifters in a 2-month period. Routinely helped as many as 500 customers each day in a high-volume environment. Received 10 “exceeds expectations” ratings on performance reviews.

Experience
Crowd Control, 09/2016 to 03/2017Borgata - Atlantic City, NJImplemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises. Designed security policies, alarm response protocols and access card guidelines. Hired, trained and managed a staff of [Number] associates. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Checked passes and credentials of persons seeking to enter the property. Answered alarms and investigated disturbances. Responded quickly to medical emergencies, bomb threats and fire alarms. Reported all incidents, accidents and medical emergencies to law enforcement.
Security, 04/2015 to 09/2016Ballys - Atlantic City, New JerseyPatrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
LP Agent, 06/2013 to 04/2015Banana Republic - Atlantic City, NJ

Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Investigated calls and complaints involving fire, theft, accident and hazard reports.Checked passes and credentials of persons seeking to enter the property.Continuously monitored security cameras and fire, building and alarm systems.

Education
High School Diploma:Communications,2007Atlantic City High School - Atlantic City, NJ, USA
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Resume Overview

Companies Worked For:

  • Borgata
  • Ballys
  • Banana Republic

School Attended

  • Atlantic City High School

Job Titles Held:

  • Crowd Control
  • Security
  • LP Agent

Degrees

  • High School Diploma : Communications , 2007

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