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CRMA Resume Example

Resume Score: 80%

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CRMA
Summary

Dependable medical team member with 10 years of experience in a medical office setting. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

Skills
  • Professional bedside manner
  • Advanced anatomy knowledge
  • Documentation procedures expert
  • Patient scheduling
  • Understands medical procedures
  • Data Entry
  • Communications
  • Collecting co-pays
  • Processed Referrals
  • Clerical duties
  • Insurance billing
  • Administrative support
  • Business operations
  • Supervision
  • First Aid/CPR
Experience
CRMAJan 2018 to Current
Ascension Borgess Westside - Kalamazoo, MI
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Recorded vital signs and medical history on patients each day.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Used Cerner, Epic, and Athena software to process patient payments and update accounts.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
CRMAOct 2015 to Nov 2017
Bronson Urology - Kalamazoo, MI
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Recorded vital signs and medical history for patients each day.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Used Nextgen,Epic, and Athena software to process patient payments and update accounts.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
CRMAJackson Hospital - Montgomery, AL
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Educated patients about medications, procedures and physician's instructions.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Used Nextgen, epic, and Athena software to process patient payments and update accounts.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Education and Training
High School DiplomaJun 1990Loy Norrix High School - Kalamazoo, MI
CRMA, Medical AssistingFeb 2011Virginia College - Montgomery, Al
Associate of Science, Medical AssistingAug 2012Virginia College - Montgomery Al
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Ascension Borgess Westside
  • Bronson Urology
  • Jackson Hospital

School Attended

  • Loy Norrix High School
  • Virginia College

Job Titles Held:

  • CRMA

Degrees

  • High School Diploma Jun 1990
    CRMA , Medical Assisting Feb 2011
    Associate of Science , Medical Assisting Aug 2012

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