A team player who is hands-on, can adapt to the situations quickly and can fulfil
a variety of roles as and when required. I am an efficient young lady, who is
capable of a high level of sustained physical effort and able to respond to a
demanding work load. I am more than able to create that all important first
impression with customers, and has a genuine passion for delivering exceptional
service to my customers. I am looking for a suitable position with a busy
restaurant which prides itself on its excellent but relaxed approach to clientele.
GREETING (a warm friendly greeting, introduce yourself.
URGENCY (approach the table asap, keep hot food hot and cold food cold when delivering it to them, find out asap if checks need split so when they are ready to go they don't need to wait on you)
EYE CONTACT (use eye contact so you are not just stare down at your order pad)
SMILE (encourage others to smile with your smile)
THANK YOU (sincere thanks for having them as your guest.
Ringing up the order into the POS
Bring out meals
Make sure guests are satisfied
How to work at award ceremonies, celebrity parties, sporting and music
events, exhibition openings, private and corporate.
Able to work to tight deadlines & use initiative within a pressurised environment.
Willing to work evenings, nights and weekends, all at short notice.
Good personal presentation / interpersonal skills & a good command of English.
I was able to impress co-workers, supervisors and clients with my energy.
Actually, the energy was simply a reflection of the genuine interest that I had in the job.
If I am anything, I am authentic.
Skills Used Good communication Effective leadership Planning and research skills Teamwork and interpersonal skills Self-management Relevant work experience Crew Member/Crew Leader Wendys | The Briad Group - Sicklerville, NJ - September 2013 to August 2014 Responsibilities Greet guests Order take Prep food Clean dining area Open/Close Handle with cash Pack togo orders Skills Used Maintained high standards of customer service during high-volume, fast-paced operations.
Communicated clearly and positively with coworkers and management.
Mastered point-of-service (POS) computer system for automated order taking.
Handled currency and credit transactions quickly and accurately.
Followed procedures for safe food preparation, assembly, and presentation.
Assisted management with inventory control and stock ordering.
Built loyal clientele through friendly interactions and consistent appreciation.
Resolved complaints promptly and professionally.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Took initiative to find extra tasks when scheduled duties were completed.