I am a current Operations Manger for a large Telecom company. I have a strong desire to excel in every aspect of my posiion, but more importantly I wish to help others excel. I bring a long list of experience and successes to the table. I bring very strong leadership and management skills in any situation. I work well under stress.
The position at BTS was a customer facing PABX and Key system installation position.
The experience I took away from this position has been invaluable.
I learned to work directly with customers, perform on site engineering of phone systems and provide after installation support.
It also provided many add on sales opportunities.
I was selected after less than six months in the field to supervise an installation crew.
This position taught me much about the role good management plays into being successful.
I realized that I was learning as much from my crew as they were learning from me.
May 1983 Sprint 120 N.
Broadway Akron - Switch System Technician September 2000 I accepted this position at Sprint as a natural progression and an exciting new challenge to what I felt were my strengths at the time.
In this position I 'self taught' myself to work on a large multi-state long distance switching system and all ancillary systems.
During the first two years with Sprint no formal training was offered.
I developed training, processes and flow charts to help support my peers.
I was selected to assist on several teams developing this documentation.
I was selected to work with long distance and Local Exchange Carrier representatives in Ohio to develop SS7 signalling standards across the state.
September 2000 Sprint 120 N.
Broadway Akron - Manager September 2009 In the year 2000 I was approached to take over the management of the Akron Switching Complex.
The complex is a 40,000 square foot facility housing numeorus switching systems from various vendors.
This includes legacy Nortel switches, Next Generation Voice switches, Signalling Transfer Point and ancillary support equipment.
In late 2003 I was asked to begin managing the Cleveland Wireless Switch also.
I was the only Manager in Sprint with both Wireline and Wireless resposnibilities at that time.
I combined the two work groups and conducted cross-training to develop one team which has proven to be very successful.
One of the top projects that I worked on during this time frame was the integration of the Time Warner Cable network onto Nortel Next Generation VOIP switches.
At the height of this project my team was involved in turning up over ten thousand lines per week!! September 2009 Ericsson 120 N.
Broadway Akron - Manager Current In late 2009 Sprint out-sourced all of their network maintenance to Ericsson.
In this move I was re-badged to Ericsson.
Downsizing began in early 2010 and management was cut by two-thirds.
I was selected at that time to continue with my management of the two switching facilities, and additionally all cell site maintenance and capacity adds for northern Ohio.
Sprint began an extensive capacity expansion during the next two years.
I project managed my field and switch teams locally to provide support for this around the clock.
I worked directly with extenal contractors in support of this network build.
In 2012 Sprint began building a brand new network nationwide.
The switching system for this is router based and entirely built on Internet Protocol.
Since the installation of the system I have been selected to develop a Technician Certification program.
This program defines a training path for new technicians from hiring to full certification.
In 2013 I was asked to take over management of the switching complexes across four states.
This was an exciting opportunity to broaden my remote management skillsets!! I currently directly Manage switch sites in Akron, Buffalo, NY and Detroit, Mi.
In addition I have personnel si ing in sites across a four state area, supporting remote work.
Crew Chief May 1981
Missile Technician November 1980US Navy
I qualified on the US Fleet Ballistic Missile Submarine Ulysses S.
The qualifaction process invovles intense training on all submarine sustems, along with the ability to work under extreme stress in many situations.
This qualification process normally takes more than six months, but I manged to complete it in four.
I also qualifed as a launch supervisor during the same time frame.
The supervisor position put me in control of all Missile launch operations during the possible deployment of nuclear weapons from a submarine based platform.
April 1978US Navy Groton
High School Diploma : 1974Rootstown High School Rootstown
1975US Navy Groton Ct
1976US Navy Dam NeckVocational: Basic and Advanced Electronics