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cr main gate reception h h 05 resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Highlights
  • MS Office proficient
  • Basic clerical knowledge and mathematical aptitude
  • Typing speed 55 WPM
  • File/records maintenance
  • Quick learner
  • Cheerful and energetic
  • Dedicated team player
  • Excellent
  • Reliable and dependable time management
Accomplishments
  • Received accommodation for Mystery Shopper 5 times with Kroger/Fred Meyer Store
  • Received recognition from Guest for Above and Beyond Customer Service letter at Knott's Berry Farm (2014)
  • Received recognition from Guest for Above and Beyond Customer Service letter and certificate from Walt Disney Inc. "Disneyland" (2015)
Experience
08/2015 to 02/2015
CR Main Gate Reception H/H (05) Berkshire Hathaway Homeservices Blake Realtors Saratoga Springs, NY,

Greeted Guest as they entered both Disneyland Park in California. Also screened for security purposes before entry. Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.

05/2014 to 02/2015
Guest Services Associate, GSA Knott's Berry Farm, Cedar Fairs Inc. City, STATE,

Assisting guest by processing their food orders, receiving payments for meals and completing orders using the Point of Sale (POS) system. Stocking supplies. General cleanliness and maintenance of restaurant.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.Opened and closed the store, including counting cash, opening and closing cash registers.

02/2014 to 06/2014
AM Freight Team, Dept 4 Associate Home Depot Store #6668 City, STATE,

Duties included sorting and stocking freight, shelf integrity, working overstock, Customer service with urgency. Described use and operation of merchandise to customers.Placed special merchandise orders for customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.Worked as a team member to provide the highest level of service to customers.

10/2009 to 07/2011
Real Estate Agent Century 21 Showcase Realtors City, STATE,

Duties included representing clients in negotiations with purchasing or selling their property. A relocation Specialist with over 20 years of knowledge of the Klamath basin. Knowledgeable with the Paragon 5/MLS internet system. Liaison with clients in using professional Lenders, Title Officers and assist with processing contracts and sensitive documents in order to meet deadlines.Demonstrated that customers come first by serving them with a sense of urgency.

10/1999 to 11/2008
Operations Manager (3rd in Charge) (last position held) Kroger/ Fred Meyer Store City, STATE,

Duties included management of a national large-scale 100,000 sq. ft. grocery/retail chain. Overseeing 12 other departments and employees. Crossover duties included the following departments, Food, Food Services, Deli, Pharmacy, Indoor/Outdoor, Home Furnishings and Seasonal. Skills included scheduling, Front end register, teller duties, customer service desk, point of sale (POS) transactions, duty assignments, vendor liaison, inventory, write-offs, vendor returns, salvage returns, adjust on -hands, file maintenance, third party mandatory displays, price changes, resets, planograms and schematics.

Education
Expected in to to
Associate of Applied Science: Health Information Management
Rasmussen College - Oscala, FL
GPA:

Currently enrolled started in January 2013 completion date March 2016

Expected in 2009 to to
Licensed Realtor: Real Estate
Lexington School of Real Estate - Klamath Falls, OR
GPA:

License #2009903072

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Resume Overview

School Attended

  • Rasmussen College
  • Lexington School of Real Estate

Job Titles Held:

  • CR Main Gate Reception H/H (05)
  • Guest Services Associate, GSA
  • AM Freight Team, Dept 4 Associate
  • Real Estate Agent
  • Operations Manager (3rd in Charge) (last position held)

Degrees

  • Associate of Applied Science
  • Licensed Realtor

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