counselor resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Thoroughly organized Counselor brings familiarity with numerous diagnoses and treatment protocols. Adept response to emergency situations with direct, calm, respectful demeanor. Passionate promoter of patient support and resource advocacy. Dutifully juggles tasks related to customer privacy and treatment. Resourceful Counselor brings years of experience in mental health support and crisis response. Comfortable working with patients of all backgrounds. Deep, discrete understanding of treatment needs and plans after initial diagnosis.

  • Adolescent Development
  • Community resources specialist
  • Suicide risk assessments
  • Solution-focused counseling
  • Crisis Intervention Techniques
  • Mental health support
  • Crisis intervention
  • Diagnostic ability
  • Counseling
  • Parenting skills educator
  • Office administration
  • Drug and Alcohol counseling background
  • Treatment planning
  • Medicaid familiarity
  • Therapy
  • Suicide precautions competency
  • Clinical documentation mastery
  • Exceptional problem solver
  • Extensive DSM-IV knowledge
Counselor, 03/2021 - Current
Ohsu La Grande, OR,
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Gathered information from families and social services agencies to inform development of treatment plans.
  • Provided cognitive-based therapy to assist with challenge and crisis resolution.
  • Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
  • Discussed history and symptoms and evaluated potential clinical interventions .
  • Adhered to federal and state documentation mandates regarding records and file management.
Office Administrator, Play Therapy , 09/2011 - 03/2020
Elwyn Covina, CA,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Processed financial documents, contracts, expense reports and invoices.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.
Out Patient Theraist, 05/2004 - 08/2005
Waterbury Hospital Watertown, CT,
  • Evaluated progress against goals for all patients.
  • Responded to emergency situations and provided crisis support.
  • Collaborated with multidisciplinary team to determine effective treatment plans.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
  • Led group therapy for A & D students with focus on self-advocacy and empowerment.
  • Facilitated weekly group with up to 15 participants focusing on meditation.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Provided education to patients and relatives regarding conditions and treatments.
  • Charted weekly progress notes and quarterly summaries.
  • Facilitated group therapy consisting of 20 of individuals, coaching participants to speak of important personal experiences.
  • Referred clients to support services as needed, including medical, housing, social services, employment and legal assistance.
  • Screened clients with emphasis placed on mental health, addiction severity and co-occurring disorders.
  • Developed individualized treatment plans addressing family relationship problems.
Crisis Intervention Specialist, 09/2002 - 07/2004
Volunteer Mental Health Organization City, STATE,
  • Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
  • Offered counseling and stabilization support to reintroduce calm in crisis situations.
  • Developed safety plans to minimize crisis risk and intervene with specific procedures.
  • Assessed risk to client, loved ones or general public through established evaluation procedures.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pharmacy Technician, 05/1990 - 01/1995
Danville Regional Medical City, STATE,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription transfers to other pharmacies.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Verified and filled over 300 prescriptions per day in busy Hospital pharmacy setting.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Education and Training
Master of Arts: Conseling Psychology, Expected in 01/2002
Lee University - Cleveland, TN
Status -
  • Member of Psi Chi Honor Society
Bachelor of Arts: Psychoogy, Expected in 12/1999
Lee University - Cleveland, TN
Status -
  • Minor in Biblical Studies / Christian Education
  • President of Psychology Club Phi Delta Psi
High School Diploma: , Expected in 06/1989
Tunstall High School - Dry Fork, VA
Status -

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Resume Overview

School Attended

  • Lee University
  • Lee University
  • Tunstall High School

Job Titles Held:

  • Counselor
  • Office Administrator, Play Therapy
  • Out Patient Theraist
  • Crisis Intervention Specialist
  • Pharmacy Technician


  • Master of Arts
  • Bachelor of Arts
  • High School Diploma

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