Thoroughly organized Counselor brings familiarity with numerous diagnoses and treatment protocols. Adept response to emergency situations with direct, calm, respectful demeanor. Passionate promoter of patient support and resource advocacy. Dutifully juggles tasks related to customer privacy and treatment. Resourceful Counselor brings years of experience in mental health support and crisis response. Comfortable working with patients of all backgrounds. Deep, discrete understanding of treatment needs and plans after initial diagnosis.
Skills
Adolescent Development
Community resources specialist
Suicide risk assessments
Solution-focused counseling
Crisis Intervention Techniques
Mental health support
Crisis intervention
Diagnostic ability
Counseling
Parenting skills educator
Office administration
Drug and Alcohol counseling background
Treatment planning
Medicaid familiarity
HIPAA
Therapy
Suicide precautions competency
Clinical documentation mastery
Exceptional problem solver
Extensive DSM-IV knowledge
Education and Training
Lee UniversityCleveland, TNExpected in 01/2002 – –Master of Arts:Conseling Psychology - GPA:
Member of Psi Chi Honor Society
Lee UniversityCleveland, TNExpected in 12/1999 – –Bachelor of Arts:Psychoogy - GPA:
Minor in Biblical Studies / Christian Education
President of Psychology Club Phi Delta Psi
Tunstall High SchoolDry Fork, VAExpected in 06/1989 – –High School Diploma: - GPA:
Experience
Ohsu - Counselor La Grande, OR, 03/2021 - Current
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Provided counseling for relapse prevention, social issues and mental health problems.
Referred clients to other programs and community agencies to enhance treatment processes.
Gathered information from families and social services agencies to inform development of treatment plans.
Provided cognitive-based therapy to assist with challenge and crisis resolution.
Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
Assisted clients with identifying feelings and behaviors by asking open-ended questions.
Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
Discussed history and symptoms and evaluated potential clinical interventions .
Adhered to federal and state documentation mandates regarding records and file management.
Elwyn - Office Administrator, Play Therapy Covina, CA, 09/2011 - 03/2020
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Managed office paperwork, including scanning documents and routing business correspondence.
Processed financial documents, contracts, expense reports and invoices.
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Coordinated administrative operations to bolster workflows and improve productivity.
Oversaw workforce management and staff scheduling to keep office operations running smoothly.
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