Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Costumer representative with background as sandwich artist and security looking to join a growing entrepreneurial organization as part of the Executive team.
Skills
Operations management
Financial records and processing
Quick learner
Client-focused
Computer proficient
Active listening skills
Telephone inquiries specialist
Cash handling accuracy
Superior communication skills
Top sales performer
Customer service expert
Strong communication skills
Superior organization skills
Store maintenance ability
Energetic work attitude
Adaptive team player
Cheerful and energetic
Telecommunication skills
Experience
01/2018 to CurrentCostumer Services Renown Health | Reno, NV,
Answered customer questions and took orders.
Assisted customers with finding solutions to their complaints, concerns and inquiries.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Confirmed that appropriate changes were made to resolve customers' problems.
2017 to 01/2018Sandwich ArtistDepartment Of Defense | Eastover, SC,
Executed all daily tasks and assisted other team members when needed.
Prepared food items, including sandwiches and other products to meet customer specifications.
Assisted customers, including answering questions and preparing orders.
Organized food preparation stations and replenished supplies as needed.
Delivered superior customer service focused on quality and meeting customer needs in a timely manner.
Cleaned and maintained all food preparation stations.
Trained Sandwich Artists to apply attention to detail and commitment to quality.
Communicated with customer to provide menu offering details and assist with decision-making.
Proofed dough products and baked breads, cookies and other bakery products.
Handled and bagged groceries carefully and according to customer preference.
Stocked, priced, front-faced and rotated merchandise.
Monitored the freshness and condition of prepared foods.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
04/2015 to 2016Security GuardSensient Technologies Corporation | Philadelphia, PA,
Maintained order, responded to emergencies and enforced federal and local laws.
Communicated with supervisors regarding any issues that occurred while on duty.
Immediately reported fires, accidents and other safety hazards.
Enforced all building rules and regulations in government facilities.
Protected federal employees and their property by monitoring all access to government-owned and leased properties.
Detained individuals when necessary to prevent security breaches.
Patrolled the premises regularly to ensure safety of employees and visitors.
Patrolled buildings, facilities and perimeter areas to prevent damage to property.
01/2011 to 02/2011Florist helper / Delivery driverFlorería Dos Hermanas | City, STATE,
Communicated information to customers about product quality, value and style.
Consulted with customers on the latest styles and trends.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Kept the showroom clean and maintained neat, orderly product displays.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Worked as a team member performing cashier duties, product assistance and cleaning.
Stocked and rotated inventory regularly.
Resolved customer complaints and adjusted orders.
Selected the most efficient routes in compliance with delivery instructions and fuel policy.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Loaded and unloaded merchandise at stores and vendor locations.
Processed payments by accepting cash, checks and credit card payments.
Served as the company's only bilingual Spanish/English customer service representative.
04/2006 to 07/2006Seasonal Field WorkerAgriculture Companies | City, STATE,
Seasonal migrant worker that would return every summer till 2012
Mowed and edged lawns and flowerbeds using shovel and hula hoe.
Operated motorized vehicles and equipment such as tractors, and traiers .
Mixed and sprayed fertilizers, herbicides and insecticides onto grass, shrubs and trees.
Installed rock gardens, ponds and irrigation systems in accordance with client specifications.
Planted seeds, bulbs, ground covers and trees.
Arranged shrubs, trees and flowers to create particular landscape effects.
Education and Training
Expected in 2012High School Diploma | Psja Early College High School, San Juan, TXGPA:
Ranked in Top 15% of class
4.0 GPA
Student council Member
Future Farmers of America member
Jurnalism editor
Secretary for FFA
Secretary for student council
Migrnat student
Expected in | Texas A&M International University, Laredo, TXGPA:
Major in criminal justice
Minor in business administration
Expected Graduation date December 2020
Expected in | Texas A&M International University, Laredo, TXGPA:
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