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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.

Multi-talented Individual consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training. Motivated to learn, grow and excel in your company .

Skills
  • Strong Communication Skills
  • Cosmetology
  • Critical Judgment
  • Product expertise
  • Customer service
  • Customer consultation
  • Clear communication
  • Physical Strength
  • Relationship building and management
  • Sales expertise
Work History
05/2015 to Current Cosmetologist Benchmark Hospitality | South Lake Tahoe, CA,
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Offered highly skilled and diverse salon services to multiple daily customers, including cuts, color services and extensions.
  • Sanitized and organized station and tools by Cleaning and Sanitizing after every customer.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with multiple daily customers.
  • Styled Numerous people for Many events including hair, makeup and nails.
  • Answered phone calls and emails to schedule client appointments.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Spoke with clients regarding health history, expectations, services and procedures for over 90% customer satisfaction.
  • Recorded notes for future reference, including customer preferences and services delivered.
11/2013 to 02/2014 Childcare Provider The Boar's Head | Charlottesville, VA,
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Worked with difficult students to provide both individual and group tutoring on core subjects.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Kept all areas neat, clean and properly sanitized.
  • Cared for children ages 3 to 5 in nurturing and age-appropriate way.
  • Managed safety and security of all children under care.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Taught children to organize toys, wash hands and leading by example.
  • Led activities for over 10 children ages 3 to 5.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
09/2012 to 11/2013 School Age Lead Teacher Excel Learning Centers | Strongsville, OH,
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Implemented classroom management improvements to enhance class morale and engagement.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
  • Supervised students at all times based on licensing, administration and compliance standards to promote safe, clean and nurturing classroom environment.
  • Chaperoned field trips to maintain safety and encourage learning.
  • Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
  • Instructed according to Common Core Standards as part of federal funding mandates for education.
  • Developed innovative and diverse methods for teaching children aged 6 to 12 using technology integration and experimental learning.
  • Designed daily lesson plans customized to student needs.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Fostered student curiosity and interest in learning through hands-on activities and field trips.
  • Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
  • Communicated with guardians to discuss educational progress and classroom problems.
  • Kept classroom clean, organized, and safe for students and visitors.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Created and led numerous field trips and hands-on activities to foster creativity.
  • Developed engaging curriculum and performed daily classroom activities including taking attendance, creating lesson plans and teaching information in accordance with state testing material.
  • Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
  • Maintained student portfolios used for monitoring skills assessments and work samples needed for promotion and to monitor areas needing improvement.
  • Liaised with other faculty and staff to monitor halls, bathrooms, playgrounds and lunchrooms.
  • Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
07/2007 to 01/2013 Light Duty Technician Walser Automotive Group | Countryside, IL,
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
Expected in 04/2015 Cosmetologist | Cosmetology Education Northwest Hair Academy, Mount Vernon, Mount Vernon, WA GPA:
  • Dean's List entire year as well as applying & getting into phase 2. An advanced area of the school & a higher expectation.
  • Graduated with 3.7 GPA
  • Coursework in Sanitation , Science and Cosmetology.
Expected in 06/2007 High School Diploma | Stanwood High School, Stanwood, WA GPA:

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Resume Overview

School Attended

  • Northwest Hair Academy, Mount Vernon
  • Stanwood High School

Job Titles Held:

  • Cosmetologist
  • Childcare Provider
  • School Age Lead Teacher
  • Light Duty Technician

Degrees

  • Cosmetologist
  • High School Diploma

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