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Cosmetologist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Proficient Cosmetologist with 40+ years of experience in color and hair care. Successful at hair and nail treatments and comprehensive plans for individualized client care. Offering extensive knowledge of Redken, Matrix,Paul Mitchell,OPI, Mizani, and selling techniques.

Attentive Cosmetologist with 40+ years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.

Talkative Cosmetologist with excellent time management and active listening skills. Offering innovative solutions to unique client needs and success at comprehensive bodycare. Skilled at selling products while personalizing client treatment.

Bilingual individual with background performing nail and hair treatments, including conditioning, cutting and highlighting. Creative Master Cosmetologist known for always listening closely to customer and building lasting positive relationships.

Skills
  • Manicures and pedicures
  • Beauty tool sanitization
  • Strong manual dexterity
  • Body hair removal
  • Product knowledge
  • Administrative procedures
  • Physical power
  • Color matching master
  • Social skills
  • Reflective listening
  • Hair style recommendations
  • Client consultations
  • Natural nail-care knowledge
  • Ability to make contacts
  • Contouring understanding
  • Licensed cosmetologist
  • Understanding of body signals
  • Sales and marketing
Experience
Cosmetologist, 09/2006 to Current
Grand Sierra Resort And CasinoReno, NV,
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Scheduled appointments for customers using SalonBiz.
  • Increased sales by 15% in 12 months by providing exceptional service and maintaining positive and energetic attitude.
  • Scheduled 5-12 daily client appointments with necessary details including preferences and special needs.
  • Handled $600 in cash and credit card payments daily with 100% accuracy.
  • Maintained relationships with 30+ long-term clients while handling up to 5 walk-in appointments daily.
  • Streamlined cleaning processes for treatment rooms to decrease wait times by 6 to 15 minutes
  • Washed, conditioned, cut and styled hair for over 5 to 12 daily clients and maintain high levels of customer satisfaction.
  • Applied artificial nails or gel-based color to finger- and toenails.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Double-checked inventories and stocking for 40 treatment and sale areas.
  • Washed, colored, cut, dried and styled hair for about 1 clients each 1 1/2 hours
Salon Manager, 09/2006 to 12/2010
Hair CutteryEaston, MD,
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Administered annual operating budget, consistently maintaining controls and preventing overages.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Handled guest complaints, maintaining positive dining experience for all restaurant patrons.
  • Developed new revenue streams by using social media accounts and strategic marketing activities to entice customers to try salon services.
  • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Addressed customer problems quickly and according to service standards.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Scheduled employees and oversaw customer appointment calendar.
  • Managed all areas of salon operations, including appearance, performance and sales of products.
  • Resolved guest complaints.
  • Scheduled employees and made sure all shifts had adequate coverage.
Cosmetologist / Manager, 03/1981 to 08/2006
Hilton WorldwideMilford, CT,

Was a stylist behind the chair until 2001. Then went being Salon Manager.

As a stylist my duties were to cut,style color, perm hair I also did manicures and artificial nail services. I also cleaned salon ,washed and folded towels . Stocked and sold retail . Booked clients , rang out clients .

As a manger I hired, fired, book work ,ordered supplies made sure staff met their job requirements . Promoted the salon in the community and at beauty schools.

Waitress, 01/1978 to 03/1981
Sambo'sCity, STATE,
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Increased sales of key menu items through effective upselling.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers to back up kitchen staff.
Education and Training
High School Diploma: , Expected in 06/1977
Abbeville High School - Abbeville, SC
GPA:
Cosmetology: Cosmetology, Expected in
Charzanne Beauty College - Greenwood, SC
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Abbeville High School
  • Charzanne Beauty College
Job Titles Held:
  • Cosmetologist
  • Salon Manager
  • Cosmetologist / Manager
  • Waitress
Degrees
  • High School Diploma
  • Cosmetology