Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Salon manager and advanced cosmetologist with over 10 years of successful experience in Cosmetology, salon management, and training. Recognized consistently for performance excellence and contributions to success in the beauty industry.

Skills
  • Strong Manual Dexterity
  • Nail Treatments
  • Cuticle Trimming Safety Knowledge
  • Strong Communication Skills
  • Cosmetology
  • Critical Judgment
  • Facials and makeup applications
  • Product expertise
  • Acrylic nail application master
  • Range of Motion Improvement
  • Relationship building and management
  • Customer service
  • Wig cleaning and styling
  • Physical Strength
  • Sales expertise
  • Weave trained
  • Advanced cosmetology trained
  • Standard waxing understanding
  • Anatomy
  • Clear communication
  • Esthetics
  • Hair conditioning and styling
  • Hair coloring expert
  • Physiotherapy
  • Bleaching, dyeing and tinting
  • Customer consultation
  • Manicures and pedicures
  • Male and female haircutting knowledge
Education
Dublin Scioto High School Dublin, OH Expected in 05/2002 High School Diploma : - GPA :
Ohio State School Of Cosmetology Columbus, OH Expected in 03/2011 Managing Cosmetology : Advanced Cosmetology - GPA :
Work History
Hyatt - Cosmetologist
Pleasant Hill, CA, 03/2011 - Current
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Answered phone calls and emails to schedule client appointments.
  • Processed payments by entering sales in register.
  • Increased salon profit by upselling and providing personalized care for return visitors.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Recorded notes for future reference, including customer preferences and services delivered.
Hyatt - Cosmetologist
Pleasanton, CA, 06/2019 - 02/2020
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Answered phone calls and emails to schedule client appointments.
  • Processed payments by entering sales in register.
  • Increased salon profit through upselling and providing personalized care for return visitors.
  • Sanitized and organized station and tools.
  • Recorded notes for future reference, including customer preferences and services delivered.
Smart Style - Salon Manager
Springfield, IL, 04/2014 - 07/2016
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Conferred with customers to assess requirements and recommend specific services.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
  • Handled employee scheduling and coverage needs during business hours.
  • Promoted business through marketing initiatives, including use of social media.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Met with customers to discuss upcoming events and style requirements.
  • Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Consistently received positive feedback from guests on performance reviews.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Maintained excellent customer service standards to win customer loyalty and retention and build customer base.
  • Answered phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
  • Maintained general appointment calendar and set shift schedules.

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Resume Overview

School Attended

  • Dublin Scioto High School
  • Ohio State School Of Cosmetology

Job Titles Held:

  • Cosmetologist
  • Cosmetologist
  • Salon Manager

Degrees

  • High School Diploma
  • Managing Cosmetology

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