cosmetologist resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting and coloring hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Skills
Client Consultations
Product and Service Explanations
Hair Coloring and Highlighting
Friendly Communication
Relationship Building
Issue Resolution
Chemical Mixing and Application
Decision Making
Workstation Cleaning
Payment Processing
Styling Suggestions
Shampooing and Conditioning
Hair Cutting and Trimming
Appointment Scheduling
Creativity and Originality
Experience
Cosmetologist, 02/2022 - Current Boyne Resorts – Novi, MI,
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Washed, colored, cut and styled hair for high volume of clients daily.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Responded to customer inquiries by phone, email and in person.
Cosmetologist, 01/2020 - 01/2021 Boyne Resorts – East Grand Rapids, MI,
Evaluated client's hair and physical features to determine style and cut plans.
Met with customers to discuss style preferences and special requirements before treatment.
Delivered roots and gloss treatment, balayage highlights and toning glaze treatment.
Operated cash registers to receive payments from patrons.
Ordered, displayed and maintained supplies.
Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
Developed new styles and techniques.
Bleached, dyed or tinted hair using applicator or brush.
Front of House Manager, 09/2018 - 01/2020 Silverspot Cinemas – Miami, FL,
Handled guest complaints quickly to maintain positive dining experience for patrons.
Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
Improved customer service by setting expectations and coaching employees on proper service etiquette.
Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Assigned work tasks and activities, prepared schedules and managed staffing.
Interviewed, hired and trained new employees.
Maximized profit and revenue through upselling and cross-selling techniques.
Distributed food to service staff for prompt delivery to customers.
Cosmetologist, 01/2018 - 01/2020 Boyne Resorts – Traverse City, MI,
Pursued continuing education and training to stay up to date with new trends and techniques.
Sanitized workstations and salon equipment to reduce risk of infection.
Pre-booked future appointments to increase repeat business.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Mentored new staff to enhance personal growth and increase productivity.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleaned tables and chairs to prepare dining area for next customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Addressed complaints to kitchen staff and served replacement items.
Education and Training
Associate of Applied Science: Salon And Spa Management , Expected in 12/2020 - Northwest Shoals Community College - Muscle Shoals, AL, GPA: Status -
High School Diploma: , Expected in 05/2018 - Phil Campbell High School - Phil Campbell, AL GPA: Status -
Alabama State Cosmetology Instructor Licensure: Cosmetology Instructor, Expected in - Northwest Shoals Community College - Muscle Shoals, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.