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Cosmetologist Resume Example

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COSMETOLOGIST
Summary

Client-focused Master Cosmetologist proudly offering over 8 years of delivering positive and memorable experiences to patrons. Energetic professional with undeniable talent in hair styling and coloring and skincare. Promoting passion for beauty and great communication skills.

Skills
  • Beauty tool sanitization
  • Body hair removal
  • Product knowledge
  • Strong manual dexterity
  • Social skills
  • Client consultations
  • Administrative procedures
  • Reflective listening
  • Payment processing expertise
  • Understanding of body signals
  • Inventory management
  • POS system operation
  • Communications
  • Relationship development
  • Problem resolution
  • Customer service
Experience
Cosmetologist
City, StateCompany Name/Sep 2017 to Mar 2020
  • Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Treated customers to extra services such as shampooing and headmassage to promote loyalty.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Scheduled appointments for customers using Millenium, and Meevo.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Keep Inventory for myself.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Collected payment from customers and scheduled next appointments.
Salon Manager
City, StateCompany Name/Apr 2014 to Sep 2017
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Consulted with customers to understand needs and recommend professional hair services.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Handled guest complaints, maintaining positive dining experience for all restaurant patrons.
  • Resolved guest complaints.
  • Arranged, shaped, trimmed and colored hair to achieve desired effect.
  • Accountable for all staff development, budgeting and supply ordering.
  • Scheduled employees and oversaw customer appointment calendar.
  • Suggested flattering systems according to customer physical features, face, body build and current trends.
  • Scheduled employees and made sure all shifts had adequate coverage.
  • Promoted to leadership position after 2 years in a stylist position.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Consistently recognized by management for providing superior customer service.
  • Managed all areas of salon operations, including appearance, performance and sales of products.
  • Addressed customer problems quickly and according to service standards.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
Retail Sales Associate
City, StateCompany Name/May 2005 to Apr 2014
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Helped customers by answering questions and locating merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Help customers load purchased equipment when necessary.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Education and Training
State License: CosmetologyRegency Beauty InstituteNov 2013City
High School DiplomaDurand Area High SchoolMay 2006City, State
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Resume Overview

School Attended

  • Regency Beauty Institute
  • Durand Area High School

Job Titles Held:

  • Cosmetologist
  • Salon Manager
  • Retail Sales Associate

Degrees

  • State License : Cosmetology
    High School Diploma

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