Cosmetologist Resume Example

• Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.

• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Recommended products to customers to meet current needs or resolve specific concerns.
• Evaluated client hair type, condition and desired outcome to determine ideal services.
• Treated customers to extra services such as shampooing and head massage to promote loyalty.
• Recommended styles and treatments based on clients' needs and appearances.
• Fostered clean and sanitary work environment to protect customers and staff from infection.
• Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Washed, colored, cut, dried and styled hair for about 5-10 clients each day.
• Maintained relationships with over one hundred long-term clients while handling up to 1-2 walk-in appointments daily.
• Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
• Scheduled several daily client appointments with necessary details including preferences and special needs.
• Collected payment from customers and scheduled next appointments.
• Kept notes listing preferences and services provided to clients for quick reference.

• Processed returned items in accordance with store policy.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Helped customers find specific products, answering questions and offering advice.
• Properly verified customer identification for alcohol or tobacco purchases.
• Worked closely with front-end staff to assist customers.
• Learned roles of other departments to provide coverage and keep store operational.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Trained new team members in cash register operation, stock procedures and customer service.
• Welcomed customers, offering assistance to help find necessary store items.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Processed customer payments quickly and returned exact change and receipts.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

• Provided assistance with purchases, locating items and signing up for rewards programs.
• Processed returned items in accordance with store policy.
• Helped customers find specific products, answering questions and offering advice.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
• Welcomed customers, offering assistance to help find necessary store items.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Processed customer payments quickly and returned exact change and receipts.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Assisted customers with account updates, new service additions and promotional offers.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.