LiveCareer-Resume

cosmetologist resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Attentive Cosmetologist with 22 years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.

Skills
  • Customer Service
  • Up-to-date fashion cut/colors
  • Work station sanitation
  • Product knowledge
  • Contouring understanding
  • Reflective listening
  • Strong communication skills
Experience
10/2014 to Current Cosmetologist Hyatt | Atlanta, GA,
  • Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Scheduled appointments for customers using Meevo.
  • Scheduled multiple daily client appointments with necessary details including preferences and special needs.
  • Double-checked inventories and stocking for several treatment and sale areas.
  • Collected payment from customers and scheduled next appointments.
  • Kept notes listing preferences and services provided to clients for quick reference.
03/2000 to 10/2014 Cosmetologist Hyatt | Miami, FL,

• Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.

  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Washed, colored, cut, dried and styled hair for about 5-10 clients each day.
  • Maintained relationships with over one hundred long-term clients while handling up to 1-2 walk-in appointments daily.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Scheduled several daily client appointments with necessary details including preferences and special needs.
  • Collected payment from customers and scheduled next appointments.
  • Kept notes listing preferences and services provided to clients for quick reference.
02/1999 to 03/2000 Cashier Ripley's Believe It Or Not! | Myrtle Beach, SC,
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
10/1998 to 03/1999 Cashier Ripley's Believe It Or Not! | Orlando, FL,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Education and Training
Expected in 05/1998 High School Diploma | Washburn High School , Washburn, ND GPA:
Expected in 10/1999 Associate of Arts | Cosmetology Education Josef's School of Hair Design Inc, Bismarck, ND GPA:

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Resume Overview

School Attended

  • Washburn High School
  • Josef's School of Hair Design Inc

Job Titles Held:

  • Cosmetologist
  • Cosmetologist
  • Cashier
  • Cashier

Degrees

  • High School Diploma
  • Associate of Arts

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