Correctional Officer familiar with the problem solving tools and crisis management techniques necessary to be successful in a law enforcement environment. Also experienced and focused Office Administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Meticulous attention to detail
Advanced MS Office Suite knowledge and typing skills
Trained in defensive tactics
Crisis Prevention Intervention (CPI)
Knowledge of State and Federal laws
Correctional Officer03/2015 to CurrentVienna Correctional CenterVienna, IL
Verify warrants, conduct searches and fingerprint inmates.
Write daily reports that include recommendations for further treatment strategies and diagnostic efforts.
Monitor inmate behavior to prevent crime, escape attempts and other dangerous activities.
Implement defensive tactics and physical restraints to maintain the safety and security of personnel and the general public.
Child Care Provider05/2013 to 01/2015Private In Home ChildcareBuncombe, IL
Monitored children's play activities to verify safety and wellness.
Organized activities that developed children's physical, emotional and social growth.
Customer Service And Sales08/2012 to 03/2013Black Diamond Harley DavidsonMarion, IL
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Generated sales by providing excellent customer service including the development of relationships with customers, stocking and displaying merchandise and keeping the showroom clean and organized.
Coordinated with other retail team members in planning and organizing promotional events such as concerts, stunt shows and giveaways to market the business and to increase sales.
Administrative Assistant and Office Manager06/2006 to 09/2010Classic Concrete ConstructionMarion, IL
Promoted to Office Manager after one year as Administrative Assistant.
Scheduled labor staff of up to 10 workers, dispatched workers to job sites.
Tracked budget expenses, set up payroll and controlled inventory.
Organized office, handled inbound and outbound telephone calls on four line phone system.
Education and Training
Administration of Justice 2012Southern Illinois UniversityCarbondale, ILAdministration of Justice
Administration of Justice 2009Shawnee Community CollegeUllin, ILAdministration of Justice
Accounting, Administrative Assistant, Budget, Child Care, Customer Service, Excel, Power Point, Word, Law Enforcement, Office Management, Organizational, Payroll, Phone System, Retail, Safety, Sales