Compliance with Hiring Documentation (I-9, W-4) FLMA, EEOC, Unemployment HR Program / Project Management Orientation and On-Boarding HRIS Technologies Organizational Development Extremely experienced working with many forms of technology including all MS Office products
Masters of Business Administration - Human Resources offering a 20-year Human Resources career distinguished by commended performance and proven results
Masters of Science in Leadership offering advanced organizational behavioral and research techniques to create and lead high-performance work teams to effectively guide organizational change
Extensive background in HR Generalist affairs, including experience in talent acquisition and retention, staff development and training, mediation, conflict resolution, benefits and compensation, HR records management, Payroll administration, HR policies development and legal compliance
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports
Experience working with various industries such as, IT, Finance, Banking, Utility, Insurance, Telecom, Healthcare, Manufacturing, Engineering, Professional, Marketing, Government, Hospitality, Sales and Distribution, Retail, and Legal.
Staff Recruitment & Retention
Employee and Labor Relations
Alternative Dispute Resolution (ADR)
Applicant Tracking Systems
Employee and Labor Relations
Training and Development
Extended Stay AmericaJanuary 2015 to June 2016Corporate Recruiter Charlotte, NC
Performed all full cycle recruiting responsibilities through ADP Virtual Edge that included creating job requisitions, reviewing candidates, setting up interviews, sending offer letters, and onboarding candidates for all hourly hotel requisitions in a troubled market and for Corporate Office positions Managed an average of 70 to 80 open positions per week with an average time to fill rate of 5 to 10 days and hired an average of 60 to 80 candidates a month Provided training for all new recruiters on interviewing techniques and best practices, use of the ATS system, policies and procedures, conducting job fairs and one-on-one coaching sessions that contributed to sound hiring decisions.
Cultivated relationships with local employment agencies and colleges to create a pipeline of quality of candidates Performed and reviewed background checks on all candidates to which offers were extended to ensure they were in compliance with ESA policies Planned and coordinated job fairs for numerous locations to ensure the property received promotional items, promoted the event to applicants and found passive candidates via job boards, social media, television and radio markets.
Cox-Little & CompanyDecember 2011 to January 2014Senior Recruiter Charlotte, NC
Performed full cycle recruiting for Financial and IT business professionals primarily in the areas of manufacturing, warehousing and retail.
Interviewed potential candidates to determine their technical and interpersonal abilities, motivation for seeking new employment, and understanding of their previous employment.
Formed relationships with potential candidates to maximize level of trust in order to create a network of resources for future recruiting efforts.
Accomplished placements by utilizing various sourcing methods such as networking through user groups, referrals, company database searches, Internet search techniques and various methods of social media (e.g., LinkedIn, Twitter).
Rose International, IncJune 2011 to December 2011Senior Recruiter Charlotte, NC
Responsible for full cycle IT recruiting that included recruiting, screening and recommending placement of staff by using creative sourcing methods (internal and external), making offers, performing background checks and drug tests, and boarding into the ATS system.
ACT Consulting LLCFebruary 2010 to April 2011Client Relations Manager / Senior Recruiter Charlotte, NC
Provided full recruitment life cycle including client management, sourcing candidates, interviewing candidates, recommending candidates, and closing offers Generated new clients and business relationships through referral, cold-calling, internet and user groups then bringing new business and job requirements to our organization allowing the company to expand locally.
This gave me the opportunity to arrange meetings with prospective clients to provide information about our company and determine their needs Created and delivered innovative recruiting strategies that provided expert, quality recruitment Effectively attracted talent of varying skills through various means including word-of-mouth, referrals, social networking, user groups and job boards Mentored and coached candidates on how they should present themselves for their interview, both technically and personally Debriefed all candidates after interviews and reconfirmed candidates' commitment Negotiated with clients and presented offers to perspective new hires Utilized technical expertise to source and screen mid- to senior-level candidates.
Noah's LightJanuary 2009 to CurrentHuman Resources Manager / Human Resources Generalist / Senior Recruiter Charlotte, NC
Performed full cycle recruiting responsibilities that included sourcing, screening, interviewing, determining and making compensation offers to exempt and non-exempt candidates Determined qualifications by interviewing applicants; analyzing responses; comparing qualifications to job requirements Managed the Human Resources department for a National Drug Testing Company Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs.
Assisted in employee relations and disputes; acted as liaison between employees and department managers Coordinated job fairs to build a diverse candidate pipeline Consulted with hiring managers to determine appropriate staffing needs and recruitment strategies Interpreted corporate policies and procedures to management related to possible consequences for employment actions taken which deviated from corporate standard policies or federal and /or state employment laws Recruited to help open new company branch in Los Angeles, guiding the startup and management of a full spectrum of HR operations, systems and programs.
The Experts, Inc. / Windward Partners, IncOctober 2004 to January 2009Human Resources Manager / Senior Recruiter Charlotte, NC
Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases Developed orientation, training and incentive programs Managed leave-of-absence programs and personnel records Administered benefits enrollment and programs Administered HR budget; and handled HR generalist workplace issues Managed and process bi-weekly payroll 100+ salaried/hourly employees using PayChek and ADP Coached client managers on the process of evaluating employees, setting goals, conducting objective performance reviews Handled employee terminations, grievance and other difficult situations in a sensitive, fair and respectful manner Developed job descriptions and sourced candidates from major job boards Sourced, interviewed and hired contract and full-time employees for client managers Assisted client managers with a focus on retaining existing talent and reducing employee turnover Performed full cycle including client management, sourcing candidates, interviewing of candidates, recommendation of candidates, and closing offers nationwide for contract, contract-to-hire and permanent positions Mentored and coached candidates on how to best present themselves on interviews, both technically and personally Negotiated and confirmed salary and / or hourly rate, and start date with all candidates to prepare the offer letters Created the candidate resume and summary for presentation to the client Entered candidate information into client vendor management systems as appropriate Scheduled phone and in person interviews Met candidates at client site to provide introductions to client Debriefed all candidates after interviews and reconfirmed candidates' commitment Prepared and distributed all contractor start packages then reviewed for office and government compliance Maintained continuous client and candidate contact through email, on-site meetings, and telephone calls to gather new requirements Negotiated with clients and presented offers and packages to perspective hires Assisted hiring managers to clearly define written specifications, ranges of job scope, and make suggestions as to level and salary requirements.
Efficient Capital Corporation ECCJanuary 2003 to September 2004Financial Analyst Charlotte, NC
Matt Christopher Group (MCG) / The Experts, IncOctober 1999 to December 2002Human Resources Manager / Senior Recruiter Charlotte, NC
Responsible for recruiting and managing candidates for the Charlotte, NC and Atlanta GA Branch offices Coordinated and administered the necessary testing and required documentation Contacted a minimum of two references and documented feedback Responsible for posting open job positions on various internet sites and job boards Entered candidate information into client systems as appropriate Scheduled phone and in person interviews Responsible for all payroll functions including payroll preparation, distribution, and quarterly and end-of-year tax preparation Reviewed all company benefits (vacation, sick time, insurance, etc.) and made proposals to management for changes or additions Point of contact for all employees' benefits questions Prepared and distributed all contractor start packages then reviewed for office and government compliance Maintained all client and contractor contracts Prepared all clients invoicing and performed company banking functions Performed A/R functions that included follow-up of outstanding invoices Responsible for all computer-related issues that included diagnosing and problem resolution.
Professional Computer ResourcesSeptember 1997 to September 1999Recruiter / General Office Manager Charlotte, NC
Bachelors of Science: Management Information SystemsManagement Information Systems
Pfeiffer University05/2012Bachelors of Science: Business Administration Human ResourcesCharlotte, NCBusiness Administration Human Resources
Pfeiffer University05/2015Masters of Business Administration: Human Resources ManagementCharlotte, NCHuman Resources Management
Pfeiffer University07/2015Masters of Science: LeadershipCharlotte, NCLeadership
Society for Human Resource Management (SHRM) - 2013 - Present
*Pfeiffer University Student Chapter of Association of Certified Fraud Examiners - (Student-at-Large/Recruiting Chairperson) - 2014
*Association of Certified Fraud Examiners (ACFE) - 2013 - Present
*American Institute of Certified Public Accountants (AICPA) - 2013 - Present
Human Resources Manager / Human Resources Generalist / Senior Recruiter
Human Resources Manager / Senior Recruiter
Recruiter / General Office Manager
Bachelors of Science : Management Information Systems Bachelors of Science : Business Administration Human Resources Masters of Business Administration : Human Resources Management Masters of Science : Leadership
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