Seasoned Freight Broker with 3 years of experience. Adept at general cargo transportation and oversize load cargo. Successful at monitoring the market for accurate price quoting and maintaining long-term client relationships while cultivating new ones. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures.
- Corporate partnerships
- Transportation and logistics planning
- Logistics knowledge
- Transportation management systems
- Account Management
- Cross-selling products and services
- Sales process
- Negotiation
- Customer care
- Networking
- Customer relationship development
- Loading and unloading proficiency
- Materials coordination
- Ditch digging
- Carrying heavy loads
- Project Management
Chico, CA, 03/2018 - 03/2020
- Planned routes for various shipments according to special events, customer needs and weather.
- Maintained a monthly profit average of over 20% with $35k in gross income.
- Tracked 100 daily shipments and trucks out on deliveries.
- Contacted existing customers to update accounts and confirm deals.
- Monitored market and negotiated rates based on trends.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Managed over 100 daily sales calls
- Negotiated and arranged transport of goods with shipping or freight companies.
- Updated clients on cargo statuses by closely monitoring receipt and tracking processes.
- Maintained records related to sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Promoted and up-sold services to meet needs of customers.
Oakland, MI, 08/2017 - 03/2018
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Worked alongside team to accomplish work goals according to schedule.
- Updated logs and reported on job progress.
- Completed heavy labor tasks, including paving roads, hauling materials and digging ditches.
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Efficiently prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools and equipment to supply team members.
Mesa, AZ, 07/2016 - 10/2017
- Counted cash in register drawer at beginning and end of shift.
- Reviewed and resolved differences between accounting information and cash drawer.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Reviewed weekly sales circulars and monitored price changes.
- Assisted customers by answering questions and fulfilling requests.
City, STATE, 11/2014 - 07/2015
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Planned and executed guest parties by organizing menus, spaces and special requests.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Planned themes for birthday parties and purchased decorations.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Monitored seating area and checked restrooms everyday to keep spotless.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Planned parties according to customer specifications.
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Resume Overview
School Attended
- South Mecklenburg High School
Job Titles Held:
- Corporate Logistics Broker
- Manual Laborer
- Cashier
- Party Host
Degrees
- High School Diploma
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