Highly skilled professional with vast skills in Human Resources, Management and Training & Development. Candidate for Bachelor's in Human Resource Management with a specialty in Training and Performance Improvement. Possesses easily transferable skills such as organization, working with teams, and writing skills. Currently studying for PHR certification. SKILLS Human Resources Training & Development Management Client On Boarding Talent Acquisition Policy & Procedure Development Compensation & Benefits Recruitment & Hiring Operations Management Organization Development Multitasking Payroll & Scheduling Staff Development & Motivation Performance Evaluation New Employee Orientation Performance Feedback Budget & Expense Control Marketing & Recruitment Conflict Management & Problem Solving Benefits Administration Knowledge of ADA, FMLA, COBRA Laws
Interactive Online Conferencing Tool
Microsoft Word, Excel, Power Point, Outlook
Lexis Nexis and Westlaw Legal Databases
XCM Workflow System
Corporate Assistant January 2012 to CurrentApple Growth Partners/Flexible Benefits Systems, Inc － Akron, Ohio
Delivered firsthand support to senior members and shareholders of Third Party Administration and accounting firm.
Played pivotal role in fast moving business environment, providing assistance to President of firm, ERISA attorney, legal counsel, and staff.
Responded immediately to shifting priorities and deadlines while expertly managing all aspects of complex matters.
Developed and implemented workflow system to streamline processes and improve efficiency.
Assisted in creation and updates on company policies and procedures Scheduled and coordinated all functions and events of the firm and made appropriate catering arrangements Oversaw administration of benefits program including 401(k) FSA, HRA and Has.
Restructured and Improved efficiency in monitoring HRA and HSA benefits Improved office efficiency by implementing cloud based record retention filing system and introducing additional time-saving measures.
Administrative Office/HR Manager January 2003 to January 2011Lowes Companies － Ohio
Supported operations for 40 million dollar operation.
Conducted on-site hiring and training of all employees.
Managed all financial and banking transactions, including cash deposits and transactions.
Steered meetings with key managers to brainstorm strategies for improving productivity, and managed supply inventory and ordering.
Managed Human Resource functions including recruiting, hiring, payroll and scheduling.
Analyzed team talent and utilized resources to exceed objectives and fuel corporate growth.
Introduced employee incentive programs recognizing peak performance Controlled expenses and prepare expense reports reducing costs by 26% Reduce workplace injuries and costs over 27% as leader of Safety Committee Managed and ensured legal compliance on all employment laws Client Onboarding Provided HR leadership and coaching to employees and manager regarding employee relation issues.
Credit Risk Coordinator January 1993 to January 2000Sterling Jewelers － Akron, Ohio
Developed and implemented a range of diverse training programs for Credit Department employees with focus on driving growth for credit business.
Proactively monitored and tracked results and awarded incentives to employees in alignment with budget.
Developed and implemented programs to improve employee engagement, productivity and wellness.
Delivered a 28% improvement to productivity within Credit Department by developing and administering extensive training at store and corporate levels.
Achieved 30% increase in annual credit sales within company by implementing nationwide incentives.
Collaborated with senior management and legal staff in support of new initiatives, including: assisting Corporate Attorneys in updating and revising store credit applications and disclosures for 8 different companies.
Associates Degree : BusinessBryant & Stratton CollegeGPA: Alpha Beta Gamma - Business Honor Society GPA: 3.83Alpha Beta Gamma - Business Honor Society Business GPA: 3.83
Bachelors of Science : Human Resource ManagementWestern Governors UniversityHuman Resource Management
Member, The Association for Talent Development (ATD)
accounting, streamline, attorney, banking, benefits, budget, coaching, Credit, Client, Databases, driving, senior management, fast, filing, financial, focus, FSA, hiring, Human Resource, HR, inventory, leadership, Legal, Lexis Nexis, managing, meetings, Excel, office, Outlook, Power Point, Microsoft Word, payroll, peak, PeopleSoft, policies, processes, QuickBooks, recruiting, Safety, sales, scheduling, training programs, Westlaw, Workflow
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Companies Worked For:
Apple Growth Partners/Flexible Benefits Systems, Inc
Bryant & Stratton College
Western Governors University
Job Titles Held:
Administrative Office/HR Manager
Credit Risk Coordinator
Associates Degree : Business Bachelors of Science : Human Resource Management
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