contractor resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.

  • Safe workplace procedures
  • Flooring project management
  • Excellent Work Ethic
  • Concise Time Management
  • Effective Prioritization
  • Excellent Communication
  • Deadline management
  • Relationship-Building
  • Equipment operations
  • Vendor returns processing
  • Stockroom organization
  • Shipping and receiving
  • Packing and scanning
  • Risk analysis and management
  • Supply Chain Management
  • Work flow planning
  • Project development and life cycle
  • Team Leadership
  • Customer relations specialist
  • Procurement and sales
  • Employee relations and conflict resolution
  • Expense reports
  • Budgeting
  • Operations management
  • Sales background
  • Staff Management
  • Strategic Planning
  • Order management
  • Scheduling
  • Management
  • Merchandising
  • Decision-making skill
  • Personnel development
  • Opening and closing procedures
  • Bank deposit procedures
  • Payroll
Union County High School Liberty, IN Expected in 06/1993 High School Diploma : - GPA :
Work History
Carestream - Contractor
Ma, MA, 12/2010 - Current
  • Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
  • Recorded measurements and devised plans to match installation specifications.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Maintained excellent communication, cleanliness and safety standards on work sites and projects, boosting customer satisfaction ratings 99%.
  • Removed existing flooring to prepare floor surfaces for new flooring.
  • Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
  • Identified likely traffic patterns at each site to determine best locations for seams between flooring materials.
Northern Tool - Back End Operations
Stockbridge, GA, 04/2014 - 07/2017
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements.
  • Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
  • Developed and maintained courteous and effective working relationships.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Managed team of 15 employees, overseeing hiring, training, and professional growth of employees.
  • Resolved problems, improved operations and provided exceptional service.
Bowlero Corp - Store Manager
Naperville, IL, 06/2003 - 05/2007
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of employees.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for all merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed 12 employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Lowe's Home Improvement - Operations Manager
City, STATE, 03/1994 - 05/2003
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Built, supervised and mentored 3 teams and leaders in receiving and inbound operations.
  • Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
  • Boosted team performance with enhanced employee evaluation processes.
  • Oversaw day-to-day operations, including supervising 150-person team across 1 sites.
  • Built relationships with customers and managed accounts to drive revenue and profit.

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Resume Overview

School Attended

  • Union County High School

Job Titles Held:

  • Contractor
  • Back End Operations
  • Store Manager
  • Operations Manager


  • High School Diploma

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