contractor resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Highly motivated and with a proven history of superior performance at the individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring data entry, medical background, and team-building skills to a deadline-driven environment. Dedicated to delivering first-rate administrative support, technical troubleshooting, and personnel coordination.

  • Medical/Non-medical office administration
  • Insurance claims
  • Customer Service
  • Experienced Office Assistant
  • Receptionist/Technical support
Certificate of Completion: Clinical Medical Assistant, Expected in 02/2017 to Fairfield-Suisun Adult School - Fairfield, CA
High School Diploma: , Expected in 06/1997 to Dr. James J. Hogan, Sr. High School - Vallejo,
Contractor, 04/2005 to 03/2022
Hcl Technologies Ltd.Alamance, NC,
  • Delivered clerical support by handling a range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Answered central telephone system and directed calls accordingly.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Directed incoming calls to internal personnel and departments, routing to the best-qualified department.
  • Receptionist
  • Office Assistant
  • Data Entry
  • Warehouse associate handling equipment testing and assembly, creating a box, packing, labeling, creating pallet, utilizing pallet jack and wrap.
Co-Owner, 08/2014 to 03/2015
VeyoLaveen, AZ,
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Edit CSV File utilizing MS Excel to edit data for revenue cycle.
Patient Access Representative, 05/2018 to 03/2019
Tenet Healthcare CorporationCoral Gables, FL,
  • Savvy with MS Word, Outlook, and Excel spreadsheets 2010 version as well as Office 365 Microsoft version for administrative tasks.
  • Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
  • Collected and entered patient demographic and insurance data into a computer database to establish patients' medical records.
  • Obtained patient's insurance information and determine eligibility for benefits for specific services rendered.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patients' privacy.
  • Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
  • Contact other departments to assure coordination of appointments and information needed over the phone.
  • Phone operator for the Registration and Front lobby receptionist.
Clinical Medical Assistant, 03/2017 to 10/2017
'Ike GroupHonolulu, HI,
  • Savvy with MS Word, Outlook and Excel spreadsheets 2010 version as well as Office 365 Microsoft version for administrative tasks.Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Assisted with patients, supported physical and emotional needs across multiple sites and locations.
  • Supported patients across various hospitals with both physical and emotional needs.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Reviewed physician's calendar and scheduled patient appointments by telephone.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
  • Performed venipuncture and administered vaccinations for patients between ages of 30and 65.
  • Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Many more
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Scheduled surgeries for multiple surgeons and booked operating rooms.
  • Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.

Certified MS Word 2003

Certified in entry-level Data Analysis using MS Excel

Certified Technical Support


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Resume Overview

School Attended

  • Fairfield-Suisun Adult School
  • Dr. James J. Hogan, Sr. High School

Job Titles Held:

  • Contractor
  • Co-Owner
  • Patient Access Representative
  • Clinical Medical Assistant


  • Certificate of Completion
  • High School Diploma

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