IT professional offering 20+ years of hands-on DB2 systems programming experience in design, implementation, tuning and support of large DB2 system environments; (85 to 400 DB2 sub-systems). Fifteen years of mainframe application programming using COBOL and ALC in the Medicare and banking industries.
*Strategically manage time and expediently resolve problems for optimal productivity, improvement, and profitability; able to direct multiple tasks effectively.
*Strong technical background with a solid record of delivering outstanding customer service.
*Highly effective liaison and communication skills proven by effective interaction with management, users, team members and vendors.
Operating Systems Z/OS
Languages JCL, CLIST, PROCS, ALC, COBOL
Methodologies ISO9000, Six Sigma
Software DB2 V10, MS Office
Tools OMEGAMON FOR DB2, BMC MAINVIEW FOR DB2
DB2 for Z/Os Performance and Tuning DB2 for Z/OS Version 10 BMC MAINVIEW FOR DB2
Six Sigma IBM DB2 FOR Z/OS SYSTEM PROGRAMMING CURRICULUM
EDS System Engineering Development Program
09/2002 to 03/2013
Consulting DB2 Systems ProgrammerBank of America － Dallas, TX
Completed extensive buffer pool tuning work on a ten-way DB2 production data sharing group.
Upgraded a ten-way DB2 data sharing group from DB2 V8 to DB2 V10.
Developed a zero defect, 100% repeatable upgrade process for FileAid for DB2, and led the project to upgrade 200 DB2 sub-systems in preparation for the DB2 V10 upgrade.
Mentored and trained two junior DB2 System programmers.
Provided rotating on-call support for 200 Bank of America and 200 Merrill Lynch DB2 systems.
Standardized and updated 33 Bank of America DB2 work processes, to make them zero defect , 100% repeatable processes.
Completed multiple DB2 disaster recovery drills for two ten way DB2 data sharing groups.
Supported the merger project of Bank of America and MBNA DB2 data center environments.
Co-authored an Omegamon for DB2 upgrade process and helped roll it out across all Bank of America DB2 systems.
Completed A DB2 Performance and Tuning IBM course for DB2 V9.
Completed a one week Bank of America, DB2 training course with the DB2 Systems programmers and DB2 DBAs at the Jacksonville, FL, data center.
07/1992 to 07/2002
DB2 Systems Programmer
03/1990 to 06/1992
CICS and IMS Systems Programmer trainee
07/1977 to 02/1990
Mainframe Application Programmer
03/1977 to 06/1977
07/1976 to 07/2002
Electronic Data Systems － Plano, TX
07/1976 to 02/1977
System EngineerPhase 1 trainee
Upgraded multiple DB2 systems from DB2 V5 to DB2 V7.
Installed and upgraded multiple releases of BMC DB2 utilities on one dozen DB2 systems.
Provided rotating on-call DB2 system support for up to 85 DB2 sub-systems.
Across all releases of DB2.
Completed multiple DB2 disaster recovery drills on 40 production DB2 systems.
Led a project to install BMC DB2 utilities on 85 DB2 systems spread across the USA: San Francisco, CA, Plano, TX, and Camp Hill, PA.
Created multiple DB2 work processes needed to get ISO9001 certification for the DB2 Support Group.
Upgraded multiple DB2 systems from DB2 V4.1 to DB2 V5.1.
Upgraded multiple DB2 systems from DB2 V3 to DB2 V4.1.
Completed the IBM DB2 System Programmer Curriculum.
Monitor CICS and IMS systems used by the Saturn division of General Motors.
Wrote multiple report programs for the CICS and IMS support team for the Saturn Division of General Motors.
Supported, maintained, and improved three major Medicare Part B sub-applications using COBOL and ALC.
Provided continuous on-call support for each of Medicare sub-applications for four years, during the time I was responsible for each sub-application.
Taught my fellow System Engineers VSAM file access techniques and methods.
Maintained, modified and supported Installment Loan application programs for Bank Omrahn, in Tehran, Iran for EDS World.
Completed an intensive four month mainframe computer programming course of instruction learning ALC, COBOL, and OS/JCL, This was the Phase 2 System Engineering program for the EDS Corporation.
Completed the first phase of the System Engineering program for EDS, where I learned how to do technical requirements for application programmers supporting the Bank of California account in San Francisco, CA.
Education and Training
Systems Engineering Development ProgramElectronic Data Systems
Bachelor of Business AdministrationLoyola Marymount University
ALC, CICS, CLIST, COBOL, CA, computer programming, disaster recovery, FileAid, IBM, DB2, IMS, instruction, ISO9000, ISO9001, JCL, mainframe, access, MS Office, OMEGAMON, Operating Systems, OS, processes, PROGRAMMING, Programmer, San, Six Sigma, Systems Engineering, System Engineering, upgrade, utilities, VSAM