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Consultant Operations Resume Example

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CONSULTANT OPERATIONS
Experience
February 2017
to
Current
Consultant Operations
August 2015
to
Current
INTERCONTINENTAL HOTELS GROUP IHGAtlanta, GA
August 2015
to
February 2017
Operations Research Analyst
  • Earned promotion to analytics manager role for the worldwide sales transient segment with revenue impact of $2.2B.
  • Optimized the B2B negotiated rate growth by leading the analytics and reporting team to create insights.
  • Influenced revenue growth strategies by presenting insights to leadership using Power point and Tableau.
  • Enhanced the target setting process efficiency for more than 200 global and regional sellers.
  • Created predictive analytics models from scratch to set the growth target for 1200 managed accounts across all the segments worth of $4.8B.
  • Provided room night and revenue forecast based on historical trends and industry forecasts using SAS, R, and Teradata SQL.
  • Achieved year over year negotiated rate growth of 1.6% and revenue growth of 2.9% in the transient segment by architecting success metrics and creating dashboards for B2B negotiation process (RFP) using SAS, Teradata SQL, and Excel VBA.
  • Boosted the sales organizations negotiation strategy by providing insights on success metrics.
  • Designed and delivered training to more than 200 people including segment leaders, regional analysts, and sales operations team across the globe.
  • Optimized managed accounts' discounts portfolio by exploring the data and providing insights through dashboards using SAS and Tableau.
  • Boosted the data management process on the sales application side, improved gathering the business requirements, and designed logic to create tables in the data warehouse through the ETL process to support reporting and analytics.
  • Accelerated gaining an additional source of revenue for the worldwide sales department by providing B2B negotiation service to +5000 hotels.
  • Lead the analytics team to create dashboards to track the performance in Business Objects.
  • Implemented A/B testing for a control group 50 hotels using SAS and Tableau.
January 2010
to
July 2011
TIV ENERGY COProject Coordinator and Technical Inspector
  • Earned promotion to a technical position for 'Oxygen Production Plant' project after 3 months of internship.
  • Decreased the construction cost of the project by optimizing the bid proposal process through developing statistical models using Microsoft Excel.
  • Enhanced the project management process by creating effective reports to track milestone achievements using MS-Project and Excel.
Education
Feb 2015
STATE UNIVERSITY OF NEW YORKBUFFALO, NYM.S: Industrial Engineering (Operations Research)Industrial Engineering (Operations Research)
Jun 2012
K. N. TOOSI UNIVERSITY OF TECHNOLOGYTehran, IranB.S: Industrial Engineering (System Analysis)Industrial Engineering (System Analysis)
Spring 2015
Marlabs IncPiscataway, NJAchieved proficiency in SQL coding, database architecture and optimizing queries for data analysis.
Fall 2011
TUV NORD AcademyTehran, IranAwarded certificate of quality management system in accordance with ISO 9000:
2008
series.
Fall 2007
Iran Ministry of Science & TechnologyTehran, IranbachelorsGranted 4-year fellowship.
Summary
Result-driven analytics consultant with a proven record of accomplishment in data science and process improvement. Relied on as a key advisor in driving multi-billion-dollar revenue growth based on data findings.
Personal Information
Tracking latest news, strategies and technology innovations in hospitality industry and revenue management. *Learning latest analytical tools to keep pace with business needs. *Rock climbing for peace of mind. *Acoustic guitar enthusiast.
Highlights
  • Data Modeling, Data Mining, Statistical Methods, Machine Learning
  • Analytical Tools: SAS, R, Tableau, SPSS, Spark
  • Optimization Tools: ILOG/CPLEX, Lingo
  • Languages: SQL, VBA, Python, Java
  • Applications: Microsoft Office Suite, MS-Project, Visio
  • Operating Systems: Windows, Mac OS, Linux
Skills
B2B, Business Objects, data analysis, data management, Data Mining, Data Modeling, data warehouse, database architecture, ETL, Excel VBA, ISO 9000, Java, leadership, Lingo, Linux, logic, Machine Learning, Mac OS, Microsoft Excel, Excel, Microsoft Office Suite, Power point, MS-Project, Windows, negotiation, Operating Systems, Optimization, presenting, coding, project management, promotion, proposal, Python, quality management, reporting, RFP, sales, SAS, SPSS, SQL, strategy, Tableau, tables, Teradata, Visio, VBA
Additional Information
  • INTERESTS AND ACTIVITIES____________________________ *Tracking latest news, strategies and technology innovations in hospitality industry and revenue management. *Learning latest analytical tools to keep pace with business needs. *Rock climbing for peace of mind. *Acoustic guitar enthusiast.
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Resume Overview

Companies Worked For:

  • INTERCONTINENTAL HOTELS GROUP IHG
  • TIV ENERGY CO

School Attended

  • STATE UNIVERSITY OF NEW YORK
  • K. N. TOOSI UNIVERSITY OF TECHNOLOGY
  • Marlabs Inc
  • TUV NORD Academy
  • Iran Ministry of Science & Technology

Job Titles Held:

  • Consultant Operations
  • Operations Research Analyst
  • Project Coordinator and Technical Inspector

Degrees

  • M.S : Industrial Engineering (Operations Research)
    B.S : Industrial Engineering (System Analysis)

    Awarded certificate of quality management system in accordance with ISO 9000:
    series.
    bachelors

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