Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Meticulous and reliable employee with 10 or plus years of diverse retail experience. Proven ability to learn multiple jobs and roles. Focused individual with proven success at keeping accurate records and precise inventory without merchandise loss.

Skills
  • Snow removal
  • Mixing cleaning chemicals
  • Buffing and waxing
  • Janitorial equipment familiarity
  • Customer service-focused
  • Time Management
  • Excellent communication skills
  • Maintenance
  • Rug shampooing
  • Minor repairs
  • Facility maintenance
  • Supply inventory management
  • Sanitization techniques
  • Age verification
  • Driving customer satisfaction
  • Stocking shelves
  • Maintaining clean premises
  • Selling gasoline
  • Filling gas tanks
  • Payment processing
  • Coin counting
  • Cash management
  • Credit and cash transactions
  • Bank deposits
  • ID verification
  • Training and mentoring
  • Cash register operation
  • Customer assistance
  • Merchandise restocking
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Product recommendations
  • Issue resolution
Experience
03/2021 to 06/2021 CONSTODIAN Shake Shack | Central Valley, NY,
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Moved equipment and furniture to thoroughly clean space.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
08/2012 to 01/2018 Clerk Cashier Cowboy Country Store | City, STATE,
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
  • Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Trained new cashiers and supervised work during training period.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Greeted customers promptly and responded to questions.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Cross-trained in opening ,closing, and also help ordering roles in order to provide skilled backup for team members.
  • Maintained work area in clean and neat manner.
  • Monitored exits for security issues.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Stayed up to date on current item discounts to support promotions.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Processed returned items in accordance with store policy.
  • Prepared food, including chicken, pizza, donut's, side dishes and stuff for the grill items.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Welcomed customers, offering assistance to help find store items.
  • Restocked with silverware, straws, napkins and condiments.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Built and maintained productive relationships with employees.
  • Counted and balanced cashier drawers.
  • Counted product stock to maintain inventory records.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Answered phone calls to assist customers with questions and took orders.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Filled beverages and delivered food to customers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
02/2017 to 03/2017 Crew Member Arbys | City, STATE,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Packed all fast food products in approved containers, cups and bags.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Scrubbed equipment, tables and encounters to meet cleanliness standards.
  • Served food, beverages and desserts to customers according to exact specifications.
  • Brewed coffee and tea, made specialty beverages and kept soda machine working correctly.
  • Documented orders in POS terminal, collected payments and made accurate change for cash transactions.
  • Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Performed site evaluations, customer surveys and team audits.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Education and Training
Expected in 05/2006 High School Diploma | Stanley County High School, Fort Pierre, SD GPA:
Expected in | Business Administration Assistant Ashford University, San Diego, CA GPA:

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Resume Overview

School Attended

  • Stanley County High School
  • Ashford University

Job Titles Held:

  • CONSTODIAN
  • Clerk Cashier
  • Crew Member

Degrees

  • High School Diploma
  • Some College (No Degree)

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