Property Manager with in-depth knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues.
Knowledge of South Carolina real estate laws
Exceptional oral and written communication skills
Complex problem solving
Microsoft Office proficiency
Proficient in ICAM's
AccPac and OneSite Accounting knowledge
Easily able to adapt in a fast paced environment
Professional and Mature
Hardworking and dedicated to ensuring accurate completion
Affordable housing programs (Section 42 LIHTC, HOME, and BOND) knowledge
01/2012 to Current
Compliance MonitoringUnited Management Services of Columbia, LLC – Columbia, SC
Reviewed move-in, recertification, and interm certifcation files for more than 1500 units governed by Section 42 LIHTC, HOME, and BOND programs.
Assisted in completing 100% yearly file reviews for all properties in company portfolio.
Completed all state required Quarterly Record Keeping Reports for all 26 properties within company portfolio, as well as completing all information requests prior to property inspections conducted by SC Housing Compliance Monitoring Department.
Maintained records and spreadsheets of all move-in, recertification, and interm certification files to ensure on time submission and completion from site managers.
06/2013 to 10/2013
TraineeBasic Military Training - United States Air Force – San Antonio, TX
Completed four weeks of Basic Military Training
Entry Level Separation due to knee injury
04/2010 to 01/2013
Administrative ManagerUnited Management Services of Columbia, LLC – Columbia, SC
Responsible for daily operations throughout main corporate office, including maintaining both electronic and paper filing systems, managed and maintained reception area to include greeting all visitors and responding to all in-person, phone, and email requests from company executives, upper management, and on-site managers.
Handled account payable duties of invoice processing, account entry, printing and distribution of operation, escrow, and reserve account payments for up to 28 properties on a weekly basis.
Ordered and distributed office supplies while adhering to a fixed office budget.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Organized all new hire, security and temporary paperwork.
07/2009 to 12/2011
Property ManagerWardlaw Apartments – Columbia, SC
Responsible for day-to-day operations of a 66-unit, Section 42 LIHTC, Active Senior Community and part-time maintenance staff
Achieved and maintained 95% physical and financial occupancy on a previously occupancy challenged property
Completed and maintained all resident files for new move-in's, transfers, and yearly recertifications within company, state, and federal compliance standards
Imputed and ensured completion of all resident and management initiated maintenance requests
Maintained property budget reports for corporate office
Ensure submission of property invoices to corporate office for payment as well as ensuring that all expenses are within set budget
Handled all marketing and resident relation activities to include community events and creating and distributing marketing material throughout outside community
Completed final move-out walk-throughs for tenants.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Prepared specifications, solicited bids and approved subcontracts for building services.
Maintained a sufficient number of units so that they were market-ready at all times.
Followed up on delinquent tenants and coordinated collection procedures.
Responsible for all rent collection, late fee collection, and deposits
High School Diploma: Mountain View High School - Vancouver, WA
Completed 100% initial lease-up of a brand new 48-Unit Section 42 LIHTC property within 4 months in managers absence
Oversaw multiple residential family properties totaling over 1500 individual units.