Experienced compliance coordinator with a demonstrated history of working in the health care
industry. Strong administrative professional with more than 12 years office experience in
diverse assignments. Performance and results driven, superior customer service, professional
demeanor, great initiative and strong work ethic.
Microsoft office, Citrix, schedule management,compliance, human resources, recruiting, payroll processing, custumer service/client relations, supurb written/verbal communication skills and phone etiquette, time management
COMPLIANCE COORDINATOR09/2015 to CurrentPremier Home Health CareScotch Plains, NJ
Responsible for maintaining compliance with state and local regulations for all field personnel.
Manage all phases of full-cycle recruiting, from initial sourcing and screening through job offering and onboarding.
Provide full orientation to new staff and coordinate all branch training programs with RN.
Create, update and maintain accurate employee records in the agency's Citrix based system.
Generate non-compliance due reports with 60 day forecast parameters; schedule RN client visits and the supervision of aides.
Perform timely completion of wage and employee verification; handle all payroll inquiries and complete weekly payroll edit.
Prepare and maintain new employee files; perform ongoing chart audits to ensure conformity with compliance policies.
SCHEDULE COORDINATOR11/2012 to 09/2015Premier Home Health CareScotch Plains, NJ
Oversaw services provided to 100 clients and 80+ caregivers on a daily basis.
Handled day-to-day staffing of cases including problem solving, ensuring continuity of care and client satisfaction.
Scheduled and updated all cases in the agency scheduling system; completed intakes and coordinated opening of new cases.
Maintained relationships with clients, family members, employees and agency contracts, ensuring quality service was delivered; counseled and disciplined caregivers when needed.
Provided effective fiscal management utilizing measuring metrics including gross margin, overtime and unfilled hours.
Processed weekly payroll verifications and assured compliance to care plans.
Confirmed patient's insurance eligibility; obtained and tracked Medicaid HMO authorizations.
ASSISTANT REALTOR09/2009 to 11/2012Weichert RealtorsShort Hills, NJ
Processed all transaction documents, such as purchase and leasing agreements.
Developed written content for sales brochures and created email broadcasts.
Prepared for and hosted broker open houses showcasing new listings.
Created and updated listings and profiles on real estate websites.
Monitored all contractual deadlines, such as deposit monies and closing dates.
Created weekly open house advertisements and utilized social media to increase customer base.
Researched properties, coordinated appointments for showings and accompanied buyers during home visits.
09/2008 to 06/2009SUBSTITUTE TEACHER Scotch Plains Fanwood Board of EducationScotch Plains, NJ
Assumed full responsibility for general and special education classrooms, provided continuity and enhancement of the learning process.
Created a stimulating learning environment, while performing class management skills.
OFFICE MANAGER ASSISTANT09/2006 to 06/2008The Leukemia & Lymphoma SocietyCranford, NJ
Received the highest possible percentile bonus for team player attitude.
Provided administrative and operational support to all departments, resolving a range of problems and inquiries.
Key person answering multi-line phone system; responsible for assisting callers, screening and routing calls.
Created, maintained, and updated various excel spreadsheets, databases, files and records.
Managed all phases of the corporate matching gift program.
Handled the northern NJ medication reimbursement program.
Directed cash handling procedures at fundraising events.
ANNUITY CONSULTANT01/1993 to 02/1995PrudentialFlorham Park, NJ
Maintained and enhanced existing corporate client relationships.