Complex Case Manager Transplant Care Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Seeking a challenging registered nurse position , where my medical profession and practical experience will be utilized. Professionally trained Case Manager with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Self starter, motivated,dedicated, goal oriented, Proven record of reliability and responsibility. Strong assessment skills, able to implement appropriate interventions Licenses Registered Nurse in the State of MO, KS
Skill Highlights
  • Clinical experience - Medical terminology
  • Diabetes and nutrition
  • Strong clinical judgment - Palliative care
  • Acute care expertise - Disease prevention and
  • Taking patient histories intervention
  • Strong medical ethic - Lab result evaluation
  • Problem resolution - Administering medication
  • Critical care nursing - Culturally competent care
  • Patient evaluation/intervention - Conducting physical examinations
  • Enthusiastic caregiver - IV drug therapy management
  • Professional bedside manner - Feeding assistance
  • High level of autonomy - Mobility assistance
  • Self-directed - Patient positioning
  • Customer service - Colostomy care
  • Tracheotomy care
  • Foley catheter insertion/removal
  • Gastroenteral nutrition
  • Insulin medication assistance
  • Body mechanics
  • Catheter insertion/removal
  • Hematology testing
  • Intravenous therapy
  • Familiarity with disease
  • management programs
  • Prioritizing/managing deadlines
  • Organizational skills
  • NG tube insertion and removal
  • Infection control standards
  • Flow sheet charting
  • Physical assessments
  • Acute and rehabilitative care
  • Medical clinical procedures
  • Specimen collection/processing
  • Sterilization techniques
  • Venipuncture/blood draw
  • Wound care
  • Chest pain management
Professional Experience
, 11/2012 to Current
, ,
Complex Case Manager/Transplant Care Coordinator, 11/2010 to 08/2012
Bickford Senior LivingManassas, VA,
  • Collaborated process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's health needs through communication and available resources to promote quality cost-effective outcomes Utilized strong assessment skills to determine necessary patient care.
  • Liaison between Physician, transplant facility/team and patient Education on pre and post transplant care Educated on medical conditions Coordinated DME, transportation, meals and lodging Caseload 100+ member/patients NCQA accreditation Ensured HIPAA compliance.
Complex Case Manager, to
Kaiser PermanenteCity, STATE,
  • Collaborated process of assessment, planning resources to promote quality cost-effective outcomes Utilized strong assessment skills to determine necessary patient care.
  • Closely monitored acute conditions.
  • biotelemonitoring ) Case Managed over 80+ Caseload, telemonitoring COPD/CHF mbr's, providing education, corresponding with Dr.'s offices and Registered Nurses, to ensure safety in the home ranging from assessing mbr's basic needs, to educating mbr;'s /family on prescribed medications and specialtreatments.
  • Audit of cases >95% Electronic documentation such as Navcare, Omnivisor, IDX, Medco,and CMT Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Ensured HIPAA compliance.
  • Instructed patients and family members on proper discharge care.
Licensed Practical Nurse /Registered Nurse, 01/2000 to 11/2010
Coventry Heath CareCity, STATE,
  • Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 4-6 Recorded patients' medical history, vital statistics and test results in medical records.
  • patients per shift.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Treated patients with strokes, head traumas, comas and intracranial hematomas.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Administered medications and assisted in diagnostic testing for HIV-positive patients.
  • Provided on-call care at all times of day and night.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Contributed substantially to successful department JCAHO accreditation.
  • Ensured HIPAA compliance.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
  • Followed infection control procedures.
  • Assisted residents with bathing, dressing, feeding, lifting and transferring.
  • Often commended for maintaining the safety, respect and dignity of residents.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Strong leader for nursing personnel assigned to the unit/shift.
  • Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
  • Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
  • Self-directed with astute judgment skills.
  • High level of personal accountability.
  • Sound, ethical and independent decision-making ability consistent with medical protocols.
  • Instructed patients and family members on proper discharge care.
  • Closely monitored acute condition sDeveloped patient care plans, including assessments, evaluations and nursing diagnoses.
  • Provided necessary health education training for patients.
  • Assisted patients with multiple chronic diagnoses including COPD and asthma.
  • Developed and implemented nursing care plans.
  • Partnered with team of Registered Nurses to ensure over all well-being of all patients.
Education and Training
: Applied Science, Nursing, Expected in 2007
Brown Mackie College - Lenexa, Ks.
Applied Science, Nursing
Practical Nursing Certificate: , Expected in 2000
Penn Valley Comunity College - Kansas City, Missouri
Acute care, basic, caregiver, Clinical experience, draw, Critical care nursing, Customer service, decision-making, Diabetes, disease management, Disease prevention, documentation, emotional support, health education, Hematology, Infection control, lab testing, managing, Medical terminology, Administering medication, Nursing, Organizational skills, pain management, Palliative care, bathing, patient care, Patient evaluation, patient flow, personnel, positioning, Problem resolution, protocols, quality, safety, Sound, Specimen collection, statistics, supervision, therapy, transportation, treatment plans, Venipuncture, Wound care

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Resume Overview

School Attended
  • Brown Mackie College
  • Penn Valley Comunity College
Job Titles Held:
  • Complex Case Manager/Transplant Care Coordinator
  • Complex Case Manager
  • Licensed Practical Nurse /Registered Nurse
  • Practical Nursing Certificate

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