Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Well-rounded and experienced Administrator seeking Office Manager career in an organization actively involved in assisting the well-being of the public.
Core Qualifications
  • Microsoft Office proficiency
  • Writing
  • Meticulous attention to detail
  • Schedule management
  • Internet Research
  • Critical Thinking
  • Active listening skills
  • Travel administration
  • Seasoned in conflict resolution 
  • Creative problem solver
  • Telephone inquiries specialist
  • Courteous demeanor
  • Customer service expert
  • Documentation
  • Telecommunication skills
  • Microsoft Outlook Invoice processing
  • Inventory control familiarity
  • Management experience
Community Support Worker, 08/2016 to Current
, ,
  • St.
  • Martins Hospitality Center Albuquerque, N M Proving case management services to SMU population in city of Albuquerque.
  • Data entry of case notes in Medicaid billing systems.
  • Running errands and conducting home visits for clients.
  • Referring clients to mental health and substance abuse services as neccessary.
Withdrawal Administrator, 04/2015 to 06/2016
Hillcrest Children And Family CenterSpringfield, IL,
  • Covering multiple positions within organization to enforce standard delivery of technology to clients: Reception, Withdrawal Administrator & Specialist, and Sauna Detox In-Charge.
  • Training new employees and running withdrawal area.
  • Orient new clients and provide a welcoming and healing environment.
  • Supervising, guiding, and handling resistance of clients on daily basis to enable and foster speedy recovery.
  • Successfully assisted over 200 individuals through each step to rave results.
  • Voted staff of the week by clients, January, 2016.
, 10/2013 to 10/2014
Bickford Senior LivingBasking Ridge, NJ,
  • Answering on average 200 inbound calls per day through Finality phone system.
  • Handling clients with compassion and professionalism through extensive, yet fast-paced qualification and referral.
  • Referring calls not qualified for holistic approach to appropriate treatments nation-wide.
  • Successfully helped over 2000 members of the public find treatment for addiction.
Administrative Assistant, 10/2009 to 10/2010
, ,
  • Various Temporary CA Various administrative projects completed through On Assignment Lab Support via EAG, United Staffing via Cuesta College, New Age Clinical, Inc.
  • via Genentech and Cooks Flavoring Company.
  • Successfully contributed to key projects resulting in company growth.
Regulatory Submissions Coordinator, 08/2008 to 09/2009
Cushman & WakefieldProvidence, RI,
  • Provide Administrative Assistance to Regulatory Operations department, and assist Assoc.
  • Dir.
  • of Regulatory Operations with submissions and special projects.
  • Quality checking archives.
  • Visualized end-result of special projects.
  • Edited, polished, and completed 1-2 weekly and monthly submissions to the FDA in a timely manner.
  • Solely managed End Notes' reference database.
  • Highly commended and recognized for reorganizing filing system of archived documents.
Administrative Assistant, 02/2008 to 08/2008
Cushman & WakefieldCity, STATE,
  • Handle phones, inventory control, filing & special projects as assigned.
  • Research and coordinate travel arrangements for fellow employees.
  • Analyzed the effectiveness of inventory control procedure; making i t less time-consuming.
  • Consolidated procedures.
  • Decreased company travel costs by up to 50%.
Crisis Associate / Mental Health Associate, 08/2006 to 03/2007
22Nd Century TechnologiesCity, STATE,
  • Prepare for crisis calls or walk-ins with the designated protocol.
  • Counsel and record contact with clients.
  • Provide support to clients via transportation, counseling and dispensing medications.
  • Recognized by supervisor for being "good with clients.".
Administrative Assistant III, 07/2003 to 07/2005
Pacific BiosciencesCity, STATE,
  • Using personal discretion to handle incoming calls as crisis or as an alternate resource referral.
  • Utilizing writing and editing skills to prepare professional letter correspondences and type AB3632 reports.
  • Saved therapists of organization time to complete their work by prioritizing their workload.
Office Manger, to
Marion County Health ServicesCity, STATE,
Bachelor of Arts: Psychology, Expected in 2000
University of California - Santa Cruz Santa Cruz, CA
Yoga, meditation, hiking, dance, writing, photography, winter sports. Member UCSC Alumni Association.
Professional Affiliations
Additional Information
  • INTERESTS Yoga, meditation, hiking, dance, writing, photography, winter sports. Member UCSC Alumni Association.
Administrative, approach, attention to detail, billing systems, case management, CA, conflict resolution, counseling, Creative problem solver, Critical Thinking, clients, Customer service, Data entry, database, delivery, Documentation, editing skills, fast, filing, Inventory control, Invoice processing, listening, Notes, mental health, Microsoft Office, Microsoft Outlook, 2000, Internet Research, phone system, Quality, Reception, Research, Staffing, supervisor, Supervising, Telecommunication, Telephone, phones, transportation, travel arrangements, type

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Resume Overview

School Attended

  • University of California

Job Titles Held:

  • Community Support Worker
  • Withdrawal Administrator
  • Administrative Assistant
  • Regulatory Submissions Coordinator
  • Administrative Assistant
  • Crisis Associate / Mental Health Associate
  • Administrative Assistant III
  • Office Manger


  • Bachelor of Arts

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