Community Manager Resume Example Lakeshore MHC

COMMUNITY MANAGER

Summary

Please consider my interest of employment with your organization. The following resume will furnish you with information regarding my qualifications. I have acquired a large variety of skills through a wide range of work assignments. I feel confident in being able to apply this knowledge and experience towards the needs of your organization.

Highlights

On site community Manager
Resident Relations
Peer Trainer
Collecting rent
Budget
Evictions
Sales and Leases
Maintenance
Customer Service
Advertising
Reports
Town Hall Meetings

Financial Aid/Govt. ProgramsTeambuilding & SupervisionStaff Development & TrainingPolicies & Procedures ManualsProfit and LossReport & Document PreparationSpreadsheet & Database CreationAccounts Payable/ReceivableBookkeeping & Payroll/KronosMarketingRecords ManagementMeeting & Event PlanningInventory ManagementExpense ReductionEmployee Retention

Experience

06/2015

Community ManagerLakeshore MHC － Pinellas Park, Florida

01/2001 to 01/2014

SupervisorFirstsource Solutions, USA, LLC － Indianapolis, IN

Firstsource is an innovative provider of customer-centric business process services.
Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries.
The company's services of Customer Management and Data Processing, complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
Repeatedly promoted during 13-year tenure, culminating in current responsibility for coordinating all office functions and supervising a team of 12 administrative professionals.
Responsible for 5 different hospitals, with 1 hospital working 24/7.
Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff accountability.
Recruited and trained qualified individuals to assist in getting patients government assistance.
Saved thousands of dollars in fees and improved the response-rates of approvals.

01/1988 to 01/2000

District ManagerBR Associates, Inc － Indianapolis, IN

Functioned as primary liaison to customers and managers, and ensured a consistently positive customer experience.
Results: Helped drive a 95% increase in customer satisfaction (as measured by a customer survey in 1998).
Created automated daily stat reports that reduced inaccuracies and provided management with an important decision-making tool.
Quickly became a valuable manager for the company.
Receiving district manager award for each quarter.
Earning a reputation for maintaining a positive attitude, producing high-quality work, and a profit every month for the stores that were in my territory.
Marketing and Recruiting for all of our Indiana stores.
Responsible for budgets to create profits in the declining stores.
Responsible for payroll and inventory control.

01/1984 to 01/1988

ManagerWestern Restaurant Systems, Inc － Colorado Springs, CO.

Responsible for budgets, payroll, scheduling, inventory, recruiting and maintaining the costs of running a store.

Education

1993

Certified Indiana Navigator for ACA Certified HIPAA Dale CarnegieTransylvania University

1983

EMT － Blackford

1981

diplomaBlackford High School

Personal Information

I would greatly appreciate an opportunity to discuss my qualifications with you at your earliest convenience. Please contact me at the above e-mail address or telephone number to arrange an interview to further discuss how my capabilities would apply towards the realization of your company's goal. Sincerely, Carol Haney

Skills

ACA, Accounts Payable, administrative, Banking, Bookkeeping, budgets, business process, clients, customer satisfaction, Data Processing, Database Creation, decision-making, Staff Development & Training, Event Planning, Financial, focus, government, Insurance, intellectual property, inventory, inventory control, Inventory Management, IP, Kronos, Teambuilding, Marketing, office, Navigator, Payroll, Policies, processes, producing, profit, Profit and Loss, quality, Receiving, Recruiting, scheduling, Spreadsheet, supervising, Supervision, workflow

Additional Information

I would greatly appreciate an opportunity to discuss my qualifications with you at your earliest convenience. Please contact me at the above e-mail address or telephone number to arrange an interview to further discuss how my capabilities would apply towards the realization of your company's goal. Sincerely, Carol Haney
Awards District Manager of the quarter-4 times Manager of the year Management most valuable Youngest EMT

Resume Overview

Companies Worked For:

Lakeshore MHC
Firstsource Solutions, USA, LLC
BR Associates, Inc
Western Restaurant Systems, Inc

School Attended

Transylvania University
EMT
Blackford High School

Job Titles Held:

Community Manager
Supervisor
District Manager
Manager

Degrees

Certified Indiana Navigator for ACA Certified HIPAA Dale Carnegie

diploma

Community Manager Resume Example

Resume Score: 90%

Resume Overview

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