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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Community-Based Counselor knowledgeable about Substance Abuse and Trauma. Proficient in individual and group therapy methods. Offering 10 years' of mental health experience.

Skills
  • Anxiety disorder expertise
  • Day treatment professional
  • Case management proficiency
  • Group psychotherapy expert
  • Learning disability awareness
  • Substance abuse counseling
  • Needs assessment
  • Dual diagnoses expert
  • Intervention planning
  • Skilled in intake interviewing
  • Mental health support
  • Psychotropic medications knowledge
  • Crisis Response
  • Social skills teacher
  • Relationship development
  • Communications
  • Customer service
  • Problem resolution
  • Budgets
  • Project organization
  • Process improvement
  • First Aid/CPR
  • MS Office
  • Business operations
  • Organization
  • Team management
  • Team building
  • Regulatory Compliance
  • Supervision
Education
Regent University Virginia Beach, VA Expected in 12/2015 Bachelor of Science : Psychology - GPA :
Northern Virginia Community College Annandale, VA Expected in 05/2010 Substance Abuse Counselor Certification : Substance Abuse Counseling - GPA :
Fauquier High School Warrenton, VA, Expected in 06/1998 High School Diploma : - GPA :
Work History
Pyramid Healthcare - Community-Based Counselor
Philadelphia, PA, 03/2016 - 03/2020
  • Managed caseload of 12 patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Led up to 20 individual sessions per week and 2 group therapy meetings.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Helped patients to deal with realities of Substance Abuse diagnoses and develop coping skills.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Ran individual therapy and family therapy sessions for children ages 5 to 17.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Apis Management Services - Substance Abuse Counselor
Kent, DE, 10/2010 - 03/2016
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Facilitated group and individual therapy in outpatient setting.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Developed individual treatment goals based on history and diagnosis.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Collected urine samples to test for substance use.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Monitored social media and online sources for industry trends.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Drove operational improvements which resulted in savings and improved profit margins.
Healthlinc, Inc - Medical Records Clerk
Valparaiso, IN, 04/2007 - 10/2010
  • Adhered to all facility, company and legal guidelines.
  • Processed patient admission and discharge documentation.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Interacted and communicated easily with department personnel and public.
  • Created new physical and computer-based files.
  • Received and processed medical records requests.
  • Obtained patient releases for dissemination of information.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Input data into computer programs and filing systems.
  • Audited records for accuracy.
  • Prepared mailings of information and documentation.
  • Sorted materials and filed according to guidelines.
  • Received and routed medical records.
  • Responded to materials requests and retrieved necessary information.
  • Evaluated department procedures and recommended improvements to maximize efficiency.
Fairhaven Christian Retirement Center - Cook
Rockford, IL, 08/2008 - 05/2010
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Ordered and received products and supplies to stock kitchen areas.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.

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Resume Overview

School Attended

  • Regent University
  • Northern Virginia Community College
  • Fauquier High School

Job Titles Held:

  • Community-Based Counselor
  • Substance Abuse Counselor
  • Medical Records Clerk
  • Cook

Degrees

  • Bachelor of Science
  • Substance Abuse Counselor Certification
  • High School Diploma

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