Experienced Community-Based Counselor knowledgeable about Substance Abuse and Trauma. Proficient in individual and group therapy methods. Offering 10 years' of mental health experience.
Skills
Anxiety disorder expertise
Day treatment professional
Case management proficiency
Group psychotherapy expert
Learning disability awareness
Substance abuse counseling
Needs assessment
Dual diagnoses expert
Intervention planning
Skilled in intake interviewing
Mental health support
Psychotropic medications knowledge
Crisis Response
Social skills teacher
Relationship development
Communications
Customer service
Problem resolution
Budgets
Project organization
Process improvement
First Aid/CPR
MS Office
Business operations
Organization
Team management
Team building
Regulatory Compliance
Supervision
Education
Regent UniversityVirginia Beach, VAExpected in 12/2015 ā āBachelor of Science:Psychology - GPA:
Northern Virginia Community CollegeAnnandale, VAExpected in 05/2010 ā āSubstance Abuse Counselor Certification :Substance Abuse Counseling - GPA:
Fauquier High SchoolWarrenton, VA, Expected in 06/1998 ā āHigh School Diploma: - GPA:
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Facilitated group and individual therapy in outpatient setting.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Developed individual treatment goals based on history and diagnosis.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Collected urine samples to test for substance use.
Provided counseling and support to clients with drug and alcohol abuse issues.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Monitored social media and online sources for industry trends.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Drove operational improvements which resulted in savings and improved profit margins.
Healthlinc, Inc - Medical Records Clerk Valparaiso, IN, 04/2007 - 10/2010
Adhered to all facility, company and legal guidelines.
Processed patient admission and discharge documentation.
Reviewed charts and flagged incomplete or inaccurate information.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Interacted and communicated easily with department personnel and public.
Created new physical and computer-based files.
Received and processed medical records requests.
Obtained patient releases for dissemination of information.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Input data into computer programs and filing systems.
Audited records for accuracy.
Prepared mailings of information and documentation.
Sorted materials and filed according to guidelines.
Received and routed medical records.
Responded to materials requests and retrieved necessary information.
Evaluated department procedures and recommended improvements to maximize efficiency.
Fairhaven Christian Retirement Center - Cook Rockford, IL, 08/2008 - 05/2010
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Ordered and received products and supplies to stock kitchen areas.
Verified proper portion sizes and consistently attained high food quality standards.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Mentored staff in expectations and parameters of kitchen goals and daily work.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
Recommended menu items for new dish development, holidays, special events and promotions.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
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