Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Cross-trained and provided back-up for other customer service representatives when needed.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Served as the company's only bilingual Spanish/English customer service representative.Successfully interacted with customers and retail buyers to expedite orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Communicated all merchandise needs or issues to appropriate supervisors.
Cross-trained and provided back-up for other customer service representatives when needed.Managed quality communication, customer support and product representation for each client.Served as the company's only bilingual Spanish/English customer service representative.Guaranteed positive customer experiences and resolved all customer complaints.
banking, credit, customer service, debit, english, funds, instructor, instructing, order entry, Quality, San, shipping, spanish, supervisor, supervision, phoneShipping and receivingProfessional and friendlyCareful and active listenerMulti-tasking
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