07/2016Collections SpecialistSynchrony Financial, 965 Keller Rd. 407-674-6500 － Altamonte Springs, FLAs a Collection specialist I am responsible for collection of outstanding receivables and all other aspects of collection, resolving client billing problems, analysis of invoices rendered and payments received and reducing accounts receivable delinquency. Manager: Lysmaris Carasquillo
01/2016 to 04/2016Community Association Portfolio ManagerPinnacle Property Management, 1577 E State Rd 434 #3001. 407-977-0031 － Winter Springs, FLOversaw budgeting process for assigned associations. Monitored and documented all assessments, including delinquencies.Prepared and submitted monthly management reports, adopted minutes and agenda's in a timely manner. Prepared and submitted monthly financial summaries in a timely manner. Coordinated and scheduled monthly board meetings for the associations. Responded to questions regarding state statutes, guidelines and regulations. Responded and followed up on all association board demands and request. Worked under strict deadlines and responded in a timely manner. Served as the company's bilingual Spanish/English representative for member inquiries. Hired, oversaw and worked alongside vendor's for association community projects and maintenance.
03/2015 to 12/2015Community Association Portfolio ManagerSentry Management, Inc. 1645 FL-50 #201. 352-243-4595 － Clermont, FLOversaw budgeting process for seven assigned associations. Monitored and documented all assessments, including delinquencies. Prepared and submitted monthly management reports, adopted minutes and agenda's in a timely manner. Prepared and submitted monthly financial summaries in a timely manner. Coordinated and scheduled monthly board meetings for seven associations. Responded to questions regarding state statutes, guidelines and regulations. Responded and followed up on all association board demands and request. Worked under strict deadlines and responded in a timely manner. Served as the company's bilingual Spanish/English representative for member inquiries. Manager: Randy Smith
09/2002 to 06/2015Transportation Security OfficerTransportation Security Administration.TSA Access Help Desk － Orlando, FLOperated screening equipment, including X-ray machines and performed physical inspections. Enforced all rules and regulations pertaining to transportation security in accordance with Department of Homeland Security and Federal Government policies.
02/1998 to 07/2002Assistant Operations and Installation ManagerDish Network Inc. 10400 NW 33Rd ST #130. 305-629-8268 － Doral, FLManaged a team of thirty of professional installers and staff. I would help reduce and control expenses. Delegated and monitored all satellite installations for the state of Florida. Created and achieved new ideas focusing on customer service. Manager: Wayde Webber
10/1995 to 02/1998Human Resources ManagerPinkerton Security Services, 8700 West Flagler ST, 33174 － Miami, FLIdentified staff vacancies and recruited, interviewed and selected applicants. Answered employee questions regarding policies and procedures and benefits and resolved any issues. Directed personnel, training and labor relations activities. Conducted new employee orientation to foster positive attitude toward organizational objectives. Advised managers on organizational policy matters and recommend needed changes. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. District Manager: Pete Penaranda.
03/1993 to 10/1995Supervising Security InspectorPinkerton Security Services, 8700 West Flagler ST － Miami, FLConducted site inspections and security staff and made recommendations to management based on findings. Conducted training procedures for all newly hired personnel. Communicated and enforced compliance emphasizing company standards of professionalism and safety.
2017Real EstateBob Hogue School of Real Estate － Lakeland, FL, United States
2014Cert. Portfoliio Association Management: Assoc. Portfolio ManagementBob Hogue School of Real Estate － Lakeland, FL, United States
1992Coursework in Journalism/ Communications. Also Political Science coursework and English and Creative Writing coursework.: Journalism/ CommunicationsMiami Dade Community College － Miami, FL, USA
1989Real Estate Real Estate Lic. Certification Coursework in Real Estate.Century 21 Real Estate School － Miami, FL, United States
