07/2016
Collections Specialist
Synchrony Financial, 965 Keller Rd. 407-674-6500 －
Altamonte Springs,
FL
As a Collection specialist I am responsible for collection of outstanding receivables and all other aspects of collection, resolving client billing problems, analysis of invoices rendered and payments received and reducing accounts receivable delinquency. Manager: Lysmaris Carasquillo
01/2016
to
04/2016
Community Association Portfolio Manager
Pinnacle Property Management, 1577 E State Rd 434 #3001. 407-977-0031 －
Winter Springs,
FL
Oversaw budgeting process for assigned associations. Monitored and documented all assessments, including delinquencies.Prepared and submitted monthly management reports, adopted minutes and agenda's in a timely manner. Prepared and submitted monthly financial summaries in a timely manner. Coordinated and scheduled monthly board meetings for the associations. Responded to questions regarding state statutes, guidelines and regulations. Responded and followed up on all association board demands and request. Worked under strict deadlines and responded in a timely manner. Served as the company's bilingual Spanish/English representative for member inquiries. Hired, oversaw and worked alongside vendor's for association community projects and maintenance.
03/2015
to
12/2015
Community Association Portfolio Manager
Sentry Management, Inc. 1645 FL-50 #201. 352-243-4595 －
Clermont,
FL
Oversaw budgeting process for seven assigned associations. Monitored and documented all assessments, including delinquencies. Prepared and submitted monthly management reports, adopted minutes and agenda's in a timely manner. Prepared and submitted monthly financial summaries in a timely manner. Coordinated and scheduled monthly board meetings for seven associations. Responded to questions regarding state statutes, guidelines and regulations. Responded and followed up on all association board demands and request. Worked under strict deadlines and responded in a timely manner. Served as the company's bilingual Spanish/English representative for member inquiries. Manager: Randy Smith
09/2002
to
06/2015
Transportation Security Officer
Transportation Security Administration.TSA Access Help Desk －
Orlando,
FL
Operated screening equipment, including X-ray machines and performed physical inspections. Enforced all rules and regulations pertaining to transportation security in accordance with Department of Homeland Security and Federal Government policies.
02/1998
to
07/2002
Assistant Operations and Installation Manager
Dish Network Inc. 10400 NW 33Rd ST #130. 305-629-8268 －
Doral,
FL
Managed a team of thirty of professional installers and staff. I would help reduce and control expenses. Delegated and monitored all satellite installations for the state of Florida. Created and achieved new ideas focusing on customer service. Manager: Wayde Webber
10/1995
to
02/1998
Human Resources Manager
Pinkerton Security Services, 8700 West Flagler ST, 33174 －
Miami,
FL
Identified staff vacancies and recruited, interviewed and selected applicants. Answered employee questions regarding policies and procedures and benefits and resolved any issues. Directed personnel, training and labor relations activities. Conducted new employee orientation to foster positive attitude toward organizational objectives. Advised managers on organizational policy matters and recommend needed changes. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. District Manager: Pete Penaranda.
03/1993
to
10/1995
Supervising Security Inspector
Pinkerton Security Services, 8700 West Flagler ST －
Miami,
FL
Conducted site inspections and security staff and made recommendations to management based on findings. Conducted training procedures for all newly hired personnel. Communicated and enforced compliance emphasizing company standards of professionalism and safety.
2017
Real Estate
Bob Hogue School of Real Estate
－
Lakeland,
FL,
United States
2014
Cert. Portfoliio Association Management:
Assoc. Portfolio Management
Bob Hogue School of Real Estate
－
Lakeland,
FL,
United States
1992
Coursework in Journalism/ Communications. Also Political Science coursework and English and Creative Writing coursework.:
Journalism/ Communications
Miami Dade Community College
－
Miami,
FL,
USA
1989
Real Estate Real Estate Lic. Certification Coursework in Real Estate.
Century 21 Real Estate School
－
Miami,
FL,
United States
