Interested in a position where my great interpersonal skills and the ability simultaneously prioritize multiple projects can be a great asset. Pay great attention to detail, enjoy co-worker interaction. Able to display professional appearance, self motivated and goal oriented. A desire to build a career not just a job.
Teambuilding & Supervision
Tolerant and flexible to different situations Problem solving
EPIC System Knowledge
Organization and prioritization
Spreadsheet and database creation
Windows XP, Vista,
Word, Excel, Access,
Collection Specialist01/2011 to 11/2014Franciscan Alliance HammondSchererville, IN
Reviewed error reports from electronic payers; identified errors and made appropriate corrections to ensure accurate claim submission through Emdeon system.
Monitored claim rejections for trends and issues and reported findings to my supervisor.
Prepared and submitted manually insurance claims to second party payers who do not accept electronic claims or who require special handling.
Reviewed all claims for accuracy before submitting or resubmitting.
Maintained a 55 KPI (key performance indicator) or above per day.
Completed tasks and assignments in a timely manner.
Utilized time in a constructive manner.
Documented repetitive issues for corrective action.
Maintained follow-up procedures and working relationships with area responsible for the information, including; Medical Records Department, Patient Access, Authorization, etc.
Documented activity in an accurate and timely manner on patient accounts.
Maintained proficiency and level of knowledge with all systems required for task completion.
Obtained insurance payment information, follow up on missing payments.
Followed HIPPA regulations.
As requested, participated in general or special assignments/reports.
Attended required training.
Completed on-line training as assigned.
Attended meetings with payer representatives and/or vendors to address outstanding issues.
Receptionist/Insurance Coordinator/Orthodontist chair side Assistant01/2008 to 01/2013Kroczek OrthodonticsGriffith, IN
Greeted patients, registered new patients.
Assisted patients to complete all necessary forms and documentation.
Verified and update patient information.
Informed patients of dental office procedures and policies.
Scheduled patients appointments.
Confirm upcoming appointments.
Maintained patient records in compliance with HIPPA regulations.
Answered and manage incoming calls.
Arrange patient charts and set up trays for next day appointments.
Filled in cancellations and no-shows.
Organized referrals to other medical specialists.
Collected payments from patients as well as patients insurance.
Prepared a pre-treatment plan for each patient.
Prepared and mailed out billing statements each month.
Prepared and filed dental claims.
Monitored and maintained inventory of dental office supplies.
Prepared orthodontist's work area for each patient.
Performed clinical procedures.
Assisted in dental impressions and X-Rays.
Removed rubber bands from braces as well as wires and any other hardware.
Placed them back once the Orthodontist has made adjustments to them.
Instructed patients on after-care.
Production Line Supervisor01/2000 to 01/2007Cardinal HealthWoodstock, ILL
Promoted from production associate to line supervisor within 6 months by maintaining a positive attitude and producing high quality work.
Coached, motivated, trained and effectively manage the performance of production staff up to 20 line associates.
Supervised and was accountable for safety, quality and efficiency of line associates, BFS machine operators and line handyman.
Made adjustments on the machines to correct any problems.
Verified the LOT numbers, expiration dates were correct on product as well as the packaging.
Assisted in hiring process /terminations and preformed yearly reviews for promotions and raises.
01/1999 to 01/2000O'Hare International AirportChicago
Ticket Agent/Business class lounge receptionist Checked in passangers at Greeted airline customers, checked in passengers, assigned seats on the aircraft.
Checked in baggage.
Assisted special needs passengers, resolved customer complaints and other duties as delegated.
Maintained thorough knowledge and handling of unaccompanied minors.
Showed first class and business class passengers into the airline lounge and provide them with soft drinks, cocktails and other services.
Also provided information on tickets, reservations and other questions or concerns they might of had.
Associate: Business Management1 2010McHenry County CollegeHomewood, INBusiness Management
Supervisory Skill Builder Series Certificate
2003 Development Dimension International Certificate1 2005Flight Attendant SchoolFL
1 1998West Campus High SchoolMcHenry, IL
1 1994Frederick Chopin Polish SchoolPalatine, IL
Bilingual in Polish
Accounts Payable, billing, Bookkeeping, charts, hardware, database creation, documentation, forms, hiring, insurance, inventory, Teambuilding, meetings, Access, Excel, Microsoft Office, office, Power Point, Windows XP, Word, next, packaging, policies, Polish, Problem solving, producing, quality, receptionist, safety, Spreadsheet, supervisor, Supervisory, Supervision, Vista