Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Experience
, 02/2020 - Current
Bickford Senior Living , IA,
  • Provided carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning for county offices.
  • Followed directions from supervisors to adhere to a rotation schedule with co-workers as a team.
  • Inventoried stock to ensure adequate supplies.
  • Demonstrated use and maintenance of equipment.
  • Worked independently.
  • Time management between multiple buildings nightly.
, 04/2012 - Current
, ,
  • Thorough knowledge of products / services.
  • Tracking sales revenue.
  • Purchase of supplies.
  • Shipping and receiving.
  • Inventory management.
  • Tax Payments.
  • Managing Projects.
  • Return on Investment reporting.
  • Establishing and maintaining client relations.
, 01/2017 - Current
Bickford Senior Living Lincoln, NE,
  • Transcribing police codes and policies from hard copies to digital.
, 04/2017 - 01/2018
, ,
  • Edt (by Timken) | Vancouver Washington - Inside Sales operations.
  • Maintain office filing and storage systems.
  • Data entry for all bearing orders.
  • Transferring calls to the appropriate sales person.
  • Take and distribute accurate messages.
  • Fax, Scan, copy documents.
  • Monitor and maintain office supplies.
  • Retrieve information when requested.
  • Type documents, reports and correspondence.
, 10/2010 - 03/2012
Bickford Senior Living Rockford, IL,
  • Frito-Lay - Office Assistant.
  • Answering phones and transfer to the appropriate staff member.
  • Take and distribute accurate messages.
  • Greet public and clients and direct them to the correct staff member.
  • Receive, sort and distribute incoming mail.
  • Fax, scan and copy documents.
  • Maintain office filing and storage systems.
  • Retrieve information when requested.
  • Type documents, reports and correspondence.
  • Monitor and maintain office supplies.
  • Keep office area clean and tidy.
  • Address employee's pay-related concerns and provide accurate payroll information.
  • Issue statements of earnings and deductions.
  • Answering multi phone line system Kuehne & Nagel - Freight Forwarder.
  • Data entry of all air export cargo and shipments.
  • Booking multiple flights, a day, via phone and computer via website and email.
  • Collaborating with over 100 clients, managing shipments within a deadline.
  • Managing and tracking all shipments for Multimillion-dollar accounts.
  • Weekly conference calls with the other K&N offices worldwide.
, 04/2008 - 09/2010
Bickford Senior Living Battle Creek, MI,
  • Retention Representative.
  • Handled high call volume on multi-line phone system.
  • Managing billing questions.
  • Identify and escalate priority issues.
  • Provided top level customer service, resulting in a less than 15% customer turnover.
  • Facilitated training of policies to new employees.
  • Assisting leads with high risk calls.
  • Document all call information according to standard operating procedures.
  • Follow up customer calls where necessary.
Collection Agent, 02/2006 - 02/2008
Bickford Senior Living Depew, NY,
  • Collect payments on past due bills.
  • Inform clients of overdue accounts and amount currently owed.
  • Oversee all overdue accounts with help of automate systems and computers and assist customers with debt repayment plans.
  • Accountable for reducing delinquency for assigned accounts.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Offer advice or refer customers to debt counselors.
  • Manually calling customers.
  • Using various skip tracing resources to locate customers.
  • Assisting supervisors with priority calls.
  • Taking incoming collection calls.
  • Verifying employment for legal purposes.
  • Maintained customer files, updating and closing as necessary.
  • Handled sensitive private information.
Loss Prevention/Apparel Clerk, 06/2003 - 02/2006
Bickford Senior Living , ,
  • Greet customers.
  • Recommend, select and help locate the right merchandise.
  • Answer customer queries regarding the store and the merchandise.
  • Place special orders.
  • Recognize and monitor security issues.
  • Audited inventory.
  • Used internal policies to maintain sustaining department.
  • Helped minimize paperwork by implementing software data entry.
  • Customer service.
  • Sales floor recovery.
  • Assisting with inventory audits.
Work History
, 02/2020 - Current
ABM industries, Kelso , Washington
  • Provided carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning for county offices.
  • Followed directions from supervisors to adhere to a rotation schedule with co-workers as a team.
  • Inventoried stock to ensure adequate supplies.
  • Demonstrated use and maintenance of equipment.
  • Worked independently.
  • Time management between multiple buildings nightly.
, 04/2017 - 01/2018
,
  • Edt (by Timken) | Vancouver Washington - Inside Sales operations.
  • Maintain office filing and storage systems.
  • Data entry for all bearing orders.
  • Transferring calls to the appropriate sales person.
  • Take and distribute accurate messages.
  • Fax, Scan, copy documents.
  • Monitor and maintain office supplies.
  • Retrieve information when requested.
  • Type documents, reports and correspondence.
, 04/2012 - Current
,
  • Thorough knowledge of products / services.
  • Tracking sales revenue.
  • Purchase of supplies.
  • Shipping and receiving.
  • Inventory management.
  • Tax Payments.
  • Managing Projects.
  • Return on Investment reporting.
  • Establishing and maintaining client relations.
, 10/2010 - 03/2012
Volt Workforce Solutions Portland, Oregon
  • Frito-Lay - Office Assistant.
  • Answering phones and transfer to the appropriate staff member.
  • Take and distribute accurate messages.
  • Greet public and clients and direct them to the correct staff member.
  • Receive, sort and distribute incoming mail.
  • Fax, scan and copy documents.
  • Maintain office filing and storage systems.
  • Retrieve information when requested.
  • Type documents, reports and correspondence.
  • Monitor and maintain office supplies.
  • Keep office area clean and tidy.
  • Address employee's pay-related concerns and provide accurate payroll information.
  • Issue statements of earnings and deductions.
  • Answering multi phone line system Kuehne & Nagel - Freight Forwarder.
  • Data entry of all air export cargo and shipments.
  • Booking multiple flights, a day, via phone and computer via website and email.
  • Collaborating with over 100 clients, managing shipments within a deadline.
  • Managing and tracking all shipments for Multimillion-dollar accounts.
  • Weekly conference calls with the other K&N offices worldwide.
, 04/2008 - 09/2010
Charter Communications Vancouver, Washington
  • Retention Representative.
  • Handled high call volume on multi-line phone system.
  • Managing billing questions.
  • Identify and escalate priority issues.
  • Provided top level customer service, resulting in a less than 15% customer turnover.
  • Facilitated training of policies to new employees.
  • Assisting leads with high risk calls.
  • Document all call information according to standard operating procedures.
  • Follow up customer calls where necessary.
Collection Agent, 02/2006 - 02/2008
Wells Fargo Financial Vancouver, Washington
  • Collect payments on past due bills.
  • Inform clients of overdue accounts and amount currently owed.
  • Oversee all overdue accounts with help of automate systems and computers and assist customers with debt repayment plans.
  • Accountable for reducing delinquency for assigned accounts.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Offer advice or refer customers to debt counselors.
  • Manually calling customers.
  • Using various skip tracing resources to locate customers.
  • Assisting supervisors with priority calls.
  • Taking incoming collection calls.
  • Verifying employment for legal purposes.
  • Maintained customer files, updating and closing as necessary.
  • Handled sensitive private information.
Loss Prevention/Apparel Clerk, 06/2003 - 02/2006
Fred Meyer | Hillsboro Oregon ,
  • Greet customers.
  • Recommend, select and help locate the right merchandise.
  • Answer customer queries regarding the store and the merchandise.
  • Place special orders.
  • Recognize and monitor security issues.
  • Audited inventory.
  • Used internal policies to maintain sustaining department.
  • Helped minimize paperwork by implementing software data entry.
  • Customer service.
  • Sales floor recovery.
  • Assisting with inventory audits.
, 01/2017 - Current
Wallace Elementary PTO Gladstone, Oregon
  • Transcribing police codes and policies from hard copies to digital.
Education
: , Expected in 2/05
-
Portland Community College - ,
GPA:
Criminal justice Sociology Writing
Graduate: , Expected in 06/03
-
Gladstone High School - ,
GPA:
Summary
Obtain a position with a strong emphasis on attention to detail. I am seeking a position that will allow me to interact with and assist others.
Highlights
  • Automate
  • Billing
  • Closing
  • Copy documents
  • Criminal justice
  • Clients
  • Client relations
  • Customer service
  • Data entry
  • Email
  • Fax
  • Filing
  • Inside Sales
  • Inventory management
  • Inventory
  • Legal
  • Managing
  • Mail
  • Office
  • Payroll
  • Phone system
  • Police
  • Policies
  • Receiving
  • Reporting
  • Sales
  • Shipping
  • Tax
  • Answering phones
  • Phone
  • Time management
  • Type
  • Website
Skills
  • Automate, billing, closing, copy documents, Criminal justice, clients, client relations, Customer service, Data entry, email, Fax, filing, Inside Sales, Inventory management, inventory, legal, Managing, mail, Office, payroll, phone system, police, policies, receiving, reporting, Sales, Shipping, Tax, Answering phones, phone, Time management, Type, website
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    Resume Overview

    School Attended

    • Portland Community College
    • Gladstone High School

    Job Titles Held:

    • Collection Agent
    • Loss Prevention/Apparel Clerk

    Degrees

    • Graduate

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