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coffee barista resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Jessica Claire - a hardworking, adaptable, and enthusiastic college student who is planning to major in public health and minor in Spanish. Strong customer service and problem solving skills. Always looking to try new things for growth. Knows how to take care of kids, make a good latte and enhance a customers experience in the restaurant industry.

Accomplishments

    High School

  • Varsity Cross country Team (Team Captain 2020) 2016-2020
  • Varsity Track and Field Team (Team Captain 2019-2020) 2016-2020
  • Second Honors Award 2018 and 2019
  • All State Team Award with a 3.4 or higher GPA for Cross
  • College

  • Deans List Fall 2020
  • Alpha Phi positioned Director of Events
Skills
  • Hospitality and Professionalism
  • Cleaning and Sanitizing
  • Detail-Oriented
  • Customer Service
  • Problem Solving
  • Resolving Complaints
  • Team Leadership
  • Adaptable and Flexible
  • Time Management
  • Reliable and Dependable
  • Teamwork and Collaboration
  • Composure and Emotional Control
Work History
05/2021 to Current
Coffee Barista Oneida Indian Nation Oneida, NY,
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Handled transactions, including OLTP systems, payment processing, cash change and issuing of receipt.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Set and achieved goals for professional development and advancement.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Complied with standards for merchandising, stocking and storing product.
  • Controlled line and crowd with quick, efficient service.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Educated coworkers and customers about new products.
  • Maintained regular and consistent attendance and punctuality.
  • Prioritized drink requests while managing interruptions.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Cultivated to recall customers' names and address each by name.
  • Kept product inventory stocked during times of customer congestion and high demand.
05/2019 to 02/2021
Kids Camp Counselor and Childcare Provider Elite Sports Clubs City, STATE,
  • Employee Scamp Counselor
  • Led a group of 5-6 year olds through multiple events: arts and crafts, swimming, tennis, group games and field trips.
  • Took a week long course on how to teach and interact appropriately with kids.
  • Got CPR certified.
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Worked with children of varying age, interest, skill and developmental levels.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
  • Led groups of children safely through variety of camp activities.
  • Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Transported and escorted program participants to and from activities and on field trips.
  • Resolved conflicts that aClaire between campers.
  • Ordered and maintained all recreational equipment.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Performed clerical duties, including registering participants and answering specific event inquiries.
  • Childcare Provider
  • Watch little kids ranging from 4 months to 7 years old.
  • Played, fed, and cared for the kids while their parents workout or do other things in the club.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Consulted with families to discuss activities and behaviors of each child.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
06/2017 to 06/2019
Cross Country Camp Counselor Divine Savior Holy Angels High School City, STATE,
  • Planned, instructed and supervised daily practice sessions.
  • Coordinated and conducted off-season training and conditioning.
  • Showed physical vitality and enthusiasm for sport with use of good judgment in decision-making.
  • Introduced games and drills, which helped students to better develop skill levels.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Increased player strength, agility and game skills through successful practices.
  • Educated players on nutrition and positive life choices for better health and performance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exceeded goals through effective task prioritization and great work ethic.
05/2018 to 08/2018
Table Busser Jack Pandl's Inn And Restaurant City, STATE,
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Removed debris and trash from dining area to keep rooms clean and fresh for guests.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Offered product samples, answered questions and helped customers find items.
  • Assisted customers with carry-out service.
  • Assisted wait staff with timely food delivery and guest requests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
Expected in 05/2024 to to
Currently Enrolled : Public Health
University of Wisconsin La Crosse - La Crosse, WI,
GPA:

Minor

- Spanish

Activities

- Alpha Phi (Director of Events)

Expected in 05/2020 to to
High School Diploma:
Divine Savior Holy Angels High School - Milwaukee, WI,
GPA:

High School Activities

- Cross Country (Varsity) 2016-2020

-Track and Field (Varsity) 2016-2020

- Campus Ministry (Wellness Advocacy Team, Special Weeks Team and Retreat Leader) 2016-2020

- Criminal Justice Club 2016-2020

-Yoga club 2017-2020

- Student Council (Relay for Life and Dasher Mentor) 2017 and 2019

-YOLOPH Mission Trip 2018

Service

- Fun Runs/Walks (The Hot Cider Hustle, Best Buddies: Friendship Walks, Steven Cullen Healthy Heart Run and Walk) 2016-2019

- Starms Early Childhood Center 2016-2020

- Riverwest Food Pantry 2018-2020

- Holy Family Parish Youth Ministry Hall Monitor 2019

- Vocare at House of Peace (2 week 8 hours every day) 2020

- Feeding America 2016-2020

- Eldery Homes ( St. Anne's and Hadley Terrace) 2016-2020

Certifications
  • Certified CPR/AED, Divine Savior Holy Angels - 2020
  • First Aid/CPR/AED/ - Elite Sports Club - 6/5/19
Languages
Spanish:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • University of Wisconsin La Crosse
  • Divine Savior Holy Angels High School

Job Titles Held:

  • Coffee Barista
  • Kids Camp Counselor and Childcare Provider
  • Cross Country Camp Counselor
  • Table Busser

Degrees

  • Currently Enrolled
  • High School Diploma

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