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CNA - Certified Nursing Assistant Resume Example

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CNA - CERTIFIED NURSING ASSISTANT
Professional Summary
Continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Organized in coordinating meetings, special events, and travel.  I go above and beyond on tasks given to me with great ethic and strength for the company in mind.  Committed to approaching administrative tasks with attention to detail. Professional and attentive to company, administrative staff, future employees and clientele.. 
Skills
  • 54 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Works well under pressure
  • Pleasant demeanor
  • Team building
  • Invoice processing
  • Multi-line phone proficiency
  • Conference planning
  • HIPAA compliance
  • Filing and data archiving
Work History
07/2014 to 10/2014
CNA - Certified Nursing AssistantCompany Name – City, State
  • Basic life skills, assist with daily activities, fed residents, and gave bath/showers, vital signs, hydration pass.
  • Accomplishments I was able to assist Residents and help them through their day with less frustration and confusion.
  • Skills Used CPR/First Aid, Vital Signs, feeding, bathing.
  • Answered and redirected up to 20 calls per 12 hour shift.
  • Planned and collected materials for monthly CNA meetings and staff events
  • Passed office supply orders to ordering staff for further processing.
  • Answered incoming and outgoing calls while taking the proper message.
  • Greeted several visitors, including, family members, staff, and Executive Staff.
05/2014 to 07/2014
Certified Nursing Assistant/Direct Services ProviderCompany Name – City, State
  • Bathing, dressing, feeding, bowel/bladder care, lifting, preparing for doctors' appointments Accomplishments I have been able to allow my patient to remain in her home while she is sick instead of going to a nursing facility.
  • Skills Used Demonstrate honesty loyalty compassion and respect.
  • Assisted visitors, including family, friends and future employees to the correct office or Administrator. 
  • Answered up to, but not limited to 20 calls per day, while taking accurate messages. 
  • Took record of time spent in home, and on the road to be used in expense report.  Report directly to Supervisor for future processing to Corporate.
12/2012 to 05/2014
Certified Nursing AssistantCompany Name – City, State
  • ADL, activities, ROM, assisting with doctor appointments, worked with psych, and behavioral residents.
  • Accomplishments I was with this facility for a long period of time.
  • I feel like I impacted many of my resident's lives in a good way.
  • Many of them did not have family that would visit so I enjoyed feeling that roll in their life.
  • Skills Used Honesty loyalty respect compassion integrity.
  • Answered up to, but not limited to 25 calls per twelve hour shift.  Properly recorded accurate messages, and delivered to current staff members or member of the oncoming shift.
  • Assisted in office supply orders, and upkeep.
  • Greeted many visitors, including Corporate, future employees, Doctors, and vendors.
01/2007 to 12/2012
Server/Waiter/hostessCompany Name – City, State
  • Serve food in a high pace restaurant, take orders and enter into computer system.
  • Carried food and provided a warm experience to guests.
  • Accomplishments Was able to provide a warm and inviting atmosphere to guest while they enjoyed their dining experience.
  • Skills Used Cash/CC use, computer entry's for orders, carried trays.
  • Provided excellent customer service experience to members, and not limited to VIP clientele.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Learned, referenced and applied product knowledge information.
  • Participated in physical inventory counts once a month.
Education
1 2005
Diploma: Na
Bath County High School - City, State
  • 3.376 GPA
  • Graduated with Advances Studies Diploma
  • Member Future Business Leaders of America Club
  • Recipient of Amber Dunnagan Memorial Scholarship
  • Coursework in Business Administration, Communications and Accounting.
  • Approximately type 54, plus words per minute.  
  • Accurate in PowerPoint, Excel, Word Processing, and most email programs.
Certifications
CNA- License # 1401158440 CPR- Adult/Child/Infant BLS Links http://linkedin/britailstock
Skills
Basic, CNA, CPR, documentation, First Aid, http, excel, PowerPoint, nursing, word processing
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Resume Overview

School Attended

  • Bath County High School

Job Titles Held:

  • CNA - Certified Nursing Assistant
  • Certified Nursing Assistant/Direct Services Provider
  • Certified Nursing Assistant
  • Server/Waiter/hostess

Degrees

  • Diploma : Na

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