To find an opportunity to work in a team environment where our goal is to satisfy the needs of the client; while maintaining harmony with the internal staff of the company.
Client Relations Manager01/2014 to CurrentCaine & Weiner, LLC
Assigned specific clients where I handle all incoming calls, client correspondence and all communications and situations between the client, the collection team and the collection attorneys.
Litigation Coordinator01/2008 to 01/2014American Financial Management, Inc
Responsibilities included coordinating the entire litigation process; from preparing a file for outside counsel, following it through lawsuit, judgment to assisting in post judgment remedies.
Daily responsibilities included acting as liaison between the client and the outside litigator and making sure all clients received timely litigation updates and our internal systems were updated noting all client communications.
Legal Assistant01/2006 to 01/2008Blitt & Gaines, P.C
Responsibilities included coordinating the daily schedules for the Illinois court dockets in 89 counties, at a pace of 300 suits weekly.
Maintained relationships with court officials and local attorneys who appeared in court as step up counsel for the firm.
Organized and entered all court results, making sure all legal papers were dispersed appropriately and all calendars were continually updated.
01/1997 to 01/2006American Financial Management, Inc
I began as an Outsource Specialist calling companies that owed our clients money.
I was promoted to Client Liaison, handling all incoming calls and correspondence between the client and the attorney collectors.
As agents of Experian Credit Reporting I handled setting up our clients to pull commercial Credit reports, along with assisting with any problems.
Bachelor of Arts: Sociology Criminal Justice Emphasis Political ScienceNorthern Illinois UniversitySociology Criminal Justice Emphasis Political Science