LiveCareer-Resume

cleaner resume example with 1+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Enthusiastic Greeter with extensive knowledge of customer service and salesmanship. Successful at answering questions thoroughly and providing various services to meet customer needs. Punctual and detail-oriented worker committed to maintaining a clean entryway. High-energy Usher able to restore venues to neat and professional appearance in quick order. Prepared to leverage experience and drive to advance professionally in challenging new position. Adept at managing security, maintenance and cleaning operations. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Merry Maids equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards. Meticulous Merry Maids skilled in handling multiple cleaning and repair projects simultaneously. Efficiently cleans, sanitizes, dusts and vacuums rooms and halls, restrooms, offices and other work areas. Possesses familiarity with vacuums, floor polisher and associated cleaning products.

Skills
  • People skills
  • Sanitization techniques
  • Mixing cleaning chemicals
  • Credit card payment processing
  • Report creation
  • Product organization
  • Inbound and outbound calling
  • Retail sales customer service
  • Problem-solving abilities
  • In-store support
  • Call center experience
  • Stockroom procedures
  • Multitasking and prioritization
  • Data entry
  • Flexible
  • Service-oriented mindset
  • Cleaning and sanitizing
  • Guest and client satisfaction
  • Cash register operation
  • Security understanding
  • Payment methods
Experience
03/2021 to 03/2021 Cleaner American Airlines | New Orleans, LA,
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Used digital timekeeping system to document hours worked each day.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Organized custodial closets to easily find equipment and supplies.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
10/2020 to 01/2021 Receptionist /Greeter Tmx Finance Family Of Companies | Port Royal, SC,
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Maintained cleanliness of front entry area.
  • Answered front desk phones.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
07/2019 to 10/2020 Customer Service Representative Walgreens | City, STATE,
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Documented conversations with customers to track requests, problems and solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Counted product stock to maintain inventory records.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
Expected in 05/2019 High School Diploma | Northwest High School, Opelousas, GPA:
Expected in | Remington College, Lafayette La, GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Sales - Consistently generated additional revenue through skilled sales techniques.
  • Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Customer Assistance - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
  • Achieved recognition by management for friendly and responsive service.
  • Consistently maintained high customer satisfaction ratings.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Northwest High School
  • Remington College

Job Titles Held:

  • Cleaner
  • Receptionist /Greeter
  • Customer Service Representative

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: