Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Active listening
Friendly, positive attitude
Organizational skills
Experience
Cleaner, 10/2011 to Current Stony Brook University – Commack, NY,
Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
Sanitized frequented areas and equipment using approved supplies.
Collected trash from floors within hallways, bathrooms and work areas.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Restocked supplies, replacing toiletries, liners and soaps.
Replenished supply of hand soap, paper towels and other consumables.
Transported trash and hazardous waste to appropriate disposal area.
Handled, labeled and stored various hazardous chemicals and solutions safely to prevent injuries.
Responded to emergency cleaning requests to meet client expectations.
Maintained safety protocols through safe handling of equipment and chemicals.
Created inventory checklists and stocked housekeeping carts daily.
Performed frequent inspection and maintenance activities according to client expectations.
Performed daily dusting, leather and wood surface polishing and wall washing.
Inspected building perimeters, removed trash and swept sidewalks to keep outside areas organized and tidy.
Took rugs and mats outside to remove dust and dirt.
Buffed tile floors and polished wall surfaces.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Kept utility sink rooms in clean, neat and orderly condition.
Spot-cleaned glass surfaces and windows with cleaning solutions.
Reported damaged and broken furniture, upholstery and fixtures to supervisors.
Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
Swept, mopped and sanitized wooden and tile floors.
Operated carpet extractors and floor buffers according to instructions.
Reduced cleaning time significantly while maintaining company quality standards.
Cashier, 03/2017 to 08/2017 Floor & Decor – Henrico, VA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Inspected store products for damage and obtained item replacements for customers.
Verified customer age requirement for alcohol or tobacco purchases.
Answered customer questions, provided store information and directed customers to designated store areas.
Processed refunds for worn, damaged and broken merchandise.
Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
Appointment Scheduler, 01/2016 to Current 3 Day Blinds – Denver, CO,
Scheduled and confirmed appointments.
Provided exceptional customer service through effective telephone communication and follow-ups.
Deli, 03/2017 to 08/2017 H-E-B – Laredo, TX,
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Checked signage and pricing to verify accurate displays on counters and in cases.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Created aesthetically pleasing food arrangements for special orders and party trays.
Documented and entered special orders for event catering and party trays.
Maintained work areas to reduce potential for illness or injury.
Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Cleaned utensils, dishes and glasses for customer use.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Gave exceptional customer service to guests during peak business periods, resulting in increased sales and [Number]% boost in revenues.
Communicated effectively with deli counter customers to answer questions and make recommendations.
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