A+, Accounting Systems, administrative, Antivirus, Avaya, Backup, Basic, BC, budgets, business solutions, Business Systems, change management, Cisco, Citrix, CCA, hardware, computer operations, contract negotiations, Crisis Management, clients, directing, direction, Disaster Recovery, ERP, senior management, features, Firewalls, imaging, information security, Information technology, ISO, ITIL, LAMP, leadership skills, Linux, Management skills, managing, market trends, market, Access, MCP, Microsoft Certified, MS Exchange Server, Office, Windows 7, enterprise, Network Security, Network, networking, Networks, office automation, operations management, organizational, Peachtree, policies, processes, progress, project management, purchasing, quality, Quickbooks, Routers, SAP, SAP BASIS, servers, service level agreements, MS-SQL Server, staffing, Strategy, strategic, strategic plans, strategic planning, user-training, telecommunications, vision, VOIP, Windows Server, written