Comprehensive knowledge of the provisions of state and federal laws and regulations pertaining to social service programs.
Comprehensive knowledge of individual and group behavior.
Comprehensive knowledge of the principles and methods of social casework.
Comprehensive knowledge of the principles and methods of interviewing.
Comprehensive knowledge of the general provision, objectives, and philosophy of child welfare programs.
Comprehensive knowledge of court procedures as they apply to the provision of children's services.
Comprehensive knowledge of the relationship between social, economic, and community health problems and the dysfunctional family.
Comprehensive knowledge in the area of child abuse and neglect prevention and treatment.
Comprehensive knowledge of developmental disabilities, behavioral disorders, and learning disabilities.
Comprehensive knowledge of basic supervisory principles and techniques.
Comprehensive knowledge of professional literature in the field of children's services.
Comprehensive knowledge of community resources used in the provision of social services.
Comprehensive knowledge and understanding of the cultural and socioeconomic characteristics for the service population.
Ability to interact with and complete assignments in a manner sensitive to the service population's cultural and socioeconomic characteristics.
Ability to develop unit and work flow management policies and procedures.
Ability to plan, assign, coordinate, and evaluate the work of social service personnel and instruct them in work performance.
Ability to apply knowledge of principles and methods of social casework in the area of services to families, children, and parents.
Ability to work effectively with employees, applicants, recipients, other agencies, and the general public.
Ability to communicate effectively.
Ability to interpret laws and regulations.
Ability to operate a motor vehicle in the performance of assigned duties.
Ability to use automated office equipment and computer systems including child welfare/case management systems, databases, and other personal computer applications.
Ability to plan and organize time effectively.
Dedicated Children's Service Supervisor with 29+ years of experience helping parents make necessary changes in lifestyle and behaviors to successful reunite their families safely. Help access each family and the available community resources to manage those same changes and behaviors for continued success and safety. Specialized in situational assessments, conflict resolution and effective communication. Referrals to services for clients to promote optimum mental, emotional and behavioral health in collaboration with other Family Support Team members. Abides by standards of professional ethics and functions on interdisciplinary treatment team.
Directs and participates in the delivery of social services in such areas as adoption, child abuse and neglect, protective services, intensive services, foster care, and related areas.
Provides individual and group clinical supervision to Children's Service Workers within an assigned unit or geographical area in the provision of casework services to families, children, and parents.
Assists Children's Service Program Managers or other managers in training assigned staff on Division policies, procedures, standards, and goals; participates in management planning and program revision.
Receives referrals from juvenile courts, abuse/neglect hot line, Family Support Division staff, or other professional or private individuals in the community for protection and care of neglected, abused, or exploited children.
Reviews case records of assigned staff in order to ensure that work is performed and services are delivered in accordance with agency guidelines and policy.
Provides suggestions to supervisors for developing procedures to implement children's service programs.
Conducts detailed case studies; prepares evaluations of social, economic, and environmental factors; and makes recommendations to staff regarding treatment and placement plans.
Performs diagnostic and assessment services to assist staff in the development and implementation of treatment, placement, and service plans.
Provides specialized treatment services to neglected, abused, or exploited children.
Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues.
Attends court hearings and meetings related to assigned casework.
Provides periodic reports on standards of practice, progress, and development of assigned staff.
Assists other Children's Service Supervisors or managers in the orientation of new employees in children's services.
Assigns and directs the work of staff, participates in selection, makes recommendations for disciplinary actions and/or grievance resolutions, and conducts periodic evaluations of staff performance.
Assumes responsibility for the preparation and completion of community reports.
Receives in-service orientations in the areas of division policies, processes, and programs.
Assumes responsibility for the quality and quantity of services provided by assigned staff to families, children, and parents.
Supervises or assists in the supervision of a county-level volunteer program.
Exercises independence and initiative in the performance of responsibilities; receives direction from a designated manager.
Performs other related work as assigned.
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