Adaptable Office Administrator with 3 years of background in QuickBooks, AR/AP systems and Payroll. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player.
Skills
Product and service knowledge
Demonstrations
Prospect qualification
Persuasive communication
Time management
Customer oversight
Client needs determination
Database management
Client development
Relationship building and management
Financial reporting
Account development
CRM Systems
Work History
Childcare Provider, 05/2020 - Current The Boar's Head – Charlottesville, VA,
Developed lessons and activities to promote children's physical and emotional development.
Created and implemented diverse educational strategies to boost development.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Met with parents about daily activities, positive developments and issues.
Helped children develop motor skills in preparation for preschool and kindergarten.
Kept notes of behavior issues, food served and medications administered to children.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Kept all areas neat, clean and properly sanitized.
Enforced rules and managed behavior through developmentally appropriate discipline.
Taught children to organize toys, wash hands, brush teeth leading by example.
Managed revenue models, process flows, operations support and customer engagement strategies.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Closed over $68,000.00 in 90 days, including preparing contracts and processing order forms.
Conferred with existing and potential customers to assess requirements and propose optimal permanent lighting solutions.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Completed orders through Jobber system and organized product deliveries to meet customer timetables.
Drove new business by acquiring new clients and expanding new and existing relationships.
Office Manager, 03/2017 - 05/2019 Quit Genius – New York, NY,
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Arranged corporate and office conferences for company employees and guests.
Provided complete meeting support, including materials preparation and notes or minute taking.
Completed bi-weekly payroll for 40 employees.
Handled all incoming business and client requests for information.
Administered yearly budget of $1.5 million dollars to manage office requirements such as service contracts, postage costs and supply replenishment.
Compared vendor prices to ensure optimal savings.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Manager Alternative Education Provision, 09/2006 - 07/2016 Premier Training Nottingham – City, STATE,
Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
Developed team communications and information for Parent/Student meetings.
Created and managed knowledge base to offer Parent/Students and staff immediate informational access to outside support, services and organization.
Initiated outbound administrative requests by phone and in writing to accomplish successful adjudication of student qualifications.
Monitored social media and online sources for industry trends.
Evaluated quality problems and performed pro-active intervention actions to identify and resolve issues.
Education
Bachelor of Science: Community Based Guidance & Education , Expected in - University College Cork - Cork, Ireland, GPA:
Counseling School Children Suffering From Stress: Counseling And Student Services, Expected in - DLAC - Dublin, Ireland, GPA:
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