(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.

  • Licensed driver
  • Dependability
  • Scheduling
  • Patient Assistance
  • Insurance Knowledge
  • Appointment Setting
  • Patient Information Verification
  • Registration Data Intake
  • Client Relationships
  • Experience with Epic Computer Program
  • Time management
  • File Maintenance
  • Accounting familiarity
  • Database Management
  • Mail handling
  • Filing and data archiving
  • Spreadsheet management
  • Sorting and labeling
  • Multi-line phone proficiency
  • Written Communication
Toledo Academy of Beauty Culture Downtown Toledo, OH Expected in Cosmetology License : Hair Design, Nails, Color, Perms, Massage - GPA :
University of Toledo Toledo, OH Expected in One Year : Elementary Education - GPA :
Notre Dame Academy Toledo, OH, Expected in Diploma : College Prep Classes - GPA :
  • Cosmetology License - Instructors License, Advanced License and Independent Contractors License (current)
Work History
Northrop Grumman - Childcare / Babysitter
Azusa, CA, 08/2019 - 05/2021
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Played games, worked on puzzles and read books to young children.
  • Encouraged children to be understanding and patient with others.
  • Promoted language development skills through reading and storytelling.
  • Supervised children on playground to help develop physical and social skills.
  • Provided developmentally appropriate activities for children.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Engaged with children on individual basis to build positive relationships.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Supervised children engaged in physical activity, learning and social skills with peers.
University Of Maryland - Cafeteria Worker
Berwyn Heights, MD, 08/2018 - 05/2019
  • Assisted cashiers with processing customer payments and documenting orders.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Tracked meal purchases and accepted payments at cash register.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Served food according to temperature, safety, and presentation guidelines.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at busy cafeteria.
  • Provided exemplary service to students, staff, and visitors.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Prepared ingredients and recipe components ahead of time.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Received and stored incoming supplies according to procedures.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Parkview Physicians Group - Patient Registration/Medical Records
City, STATE, 11/2001 - 07/2018
  • Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
  • Distributed informational materials to patients, including necessary forms and important brochures covering hospital procedures and rules.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Assembled and disassembled patient charts based on specific departmental policies.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized patient files and streamlined operations to improve efficiency.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
National Reye's Syndrome Foundation - Assistant to the Executive Director
City, STATE, 09/1989 - 11/2001
  • Prepared, scheduled and facilitated meetings and managed conference needs on behalf of Executive Director.
  • Performed special projects and general administrative tasks at discretion of Executive Director.
  • Managed and reviewed filing and office systems.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Coordinated events and worked on ad hoc projects.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Filed paperwork and organized computer-based information.
  • Accomplished special objectives and projects according to requests from board members.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Answered high volume of phone calls and email inquiries.
  • Wrote reports, executive summaries and newsletters.

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Resume Overview

School Attended

  • Toledo Academy of Beauty Culture Downtown
  • University of Toledo
  • Notre Dame Academy

Job Titles Held:

  • Childcare / Babysitter
  • Cafeteria Worker
  • Patient Registration/Medical Records
  • Assistant to the Executive Director


  • Cosmetology License
  • One Year
  • Diploma

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