Child Protective Services Investigator resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Highly adaptable professional with a positive attitude and to stay calm and nonjudgmental in any situation. Detail-driven when it comes to documenting instances of abuse and neglect and completing the required forms. Respected Child Protective Investigator experienced in managing emergency placements with composure.

Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated professional offering Bachelor of Science in Criminal Justice and extensive training in Child Abuse and Neglect. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Most importantly I always strive do what is legally, morally, and ethically right.

  • Recall Management
  • SOP Development
  • Budget Administration
  • Strategic Planning
  • Staff Training
  • Agency Inspection Support
  • Problem Resolution
  • Supervision & Leadership
  • Relationship Building
  • Friendly, Positive Attitude
  • First Aid/CPR
  • Training & Development
  • Critical Thinking
  • Flexible Schedule
  • Team Management
  • People Skills
  • Conflict Resolution
  • Data Management
  • Reliable & Trustworthy
  • Organizational Skills
  • PPE Use
  • Microsoft Office
  • Active Listening
  • Team Building
  • Computer Skills
  • Good Work Ethic
  • Customer Service
  • Planning & Organizing
  • Audit Oversight
01/2000 to 01/2004
Child Protective Services Investigator Akorn, Inc. Gurnee, IL,
  • Investigated each child's living environment to determine whether home was safe or presented risks.
  • Developed and executed plans to remove children from homes where abuse or neglect had occurred.
  • Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
  • Documented case information by completing forms promptly and filing with appropriate agencies.
  • Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
  • Kept child welfare worker informed of progress and challenges
  • Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
  • Identified appropriate community resources and provided referrals for services.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Established behavioral modification goals and assessed progress toward goals.
  • Maintained confidentiality through stringent handling of charts and data.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Interviewed clients individually and in groups to assess situations, capabilities and problems.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
  • Attended hearings with victims to provide emotional support.
  • Interfaced with local court system, attending court proceedings and working directly with attorneys.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Informed victims about legal processes and timelines.
  • Evaluated personal characteristics and home conditions of foster home or adoption applicants.
10/2008 to 07/2022
Environmental Health and Safety Coordinator Amedisys Home Health Services Southaven, MS,
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Conducted safety training or education programs to demonstrate use of safety equipment.
  • Maintained and updated emergency response plans or procedures.
  • Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
  • Participated in business safety committee meetings and health and safety audits.
  • Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
  • Analyzed incident data to identify trends in injuries, illnesses and accidents.
  • Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
  • Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.
  • Developed and created materials for new employee health and safety orientations.
  • Ordered suspension of activities posing threats to workers' health or safety.
  • Coordinated right-to-know programs regarding hazardous chemicals or other substances.
  • Surveyed techniques used in transportation regarding use and storage of chemical agents and toxic materials.
  • Developed noise surveys, continuous atmosphere monitoring and ventilation surveys.
07/2022 to 03/2023
Regulatory Coordinator BKV North Texas LLC City, STATE,
  • Enforced regulatory affairs department compliance with agency requirements.
  • Managed upkeep of regulatory electronic and hard copy filing systems and archives.
  • Oversaw and coordinated development of annual reports.
  • Collaborated with cross-functional teams to interpret and communicate new and revised laws.
  • Researched new regulatory requirements for Oil and Gas to gather information and launch resulting organizational changes.
  • Monitored organization's internal practices to comply with government regulations.
  • Investigated product complaints and prepared documentation and submissions to appropriate regulatory agencies.
Education and Training
Expected in 12/1999
Bachelor of Science: Criminal Justice
Tarleton State University - Stephenville, TX
  • Additional Coursework:
  • Criminology
  • Advanced Issues in Criminal Justice
  • Educational Psychology
  • Leadership Development
  • Courts and Criminal Procedures
  • Legal Aspects of Law Enforcement
  • Community Relations & Ethics
  • Police Systems & Practices
  • Fundamentals of Criminal Law
  • General Psychology
  • Introduction to Sociology
  • Growth and Development
  • Marriage and Family Living
  • Criminal Investigations

Expected in 12/1998
Bachelor of Science: Agricultural Services And Development
Tarleton State University - Stephenville, TX,
Expected in
: Certificate of Completion - Child Abuse Courses
Tarrant County College - Fort Worth,
  • Completed Child Abuse Courses
  • Advanced Investigations
  • CPS Training Academy
  • New Federal Child Welfare Requirements
  • Developmental Delay in Children
  • Violence in the Family: Making a Difference
  • Community's Role in Child Sexual Abuse Cases
  • Shaken Baby Syndrome and Abusive Head Trauma
  • Risk Assessment Training Phase 3 -Social History
  • Advanced Risk Assessment
  • Engaging Involuntary Clients
  • Cultural Diversity Training: Building Bridges or Walls
  • How to Testify Effectively in Court

Expected in
: Child Life Studies
Tarleton State University - Stephenville, TX
Expected in
: Medical Terminology course
University of Phoenix - Tempe, AZ
Expected in
: OSHA Certifications
The University of Texas At Arlington - Arlington, TX
  • Additional Coursework in Intermediate Accident Investigation and Photography
  • Specialist in Safety and Health General Industry
  • Specialist in Safety and Health Construction Industry
  • OSHA #511 - Health and Safety Standards General Industry
  • OSHA #510 - Standards for the Construction Industry
  • OSHA #521 - Guide to Industrial Hygiene
  • OSHA #3095 - Electrical Standards
  • OSHA #2045 -Machinery and Machine Guarding Standards
  • OSHA #3110 - Fall Protection
  • OSHA #2264 - Permit-Required Confined Space
  • OSHA #3010 - Excavation, Trenching, and Soil Mechanics
Expected in
: Texas Real Estate
Real Estate Career College - ,

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Resume Overview

School Attended

  • Tarleton State University
  • Tarleton State University
  • Tarrant County College
  • Tarleton State University
  • University of Phoenix
  • The University of Texas At Arlington
  • Real Estate Career College

Job Titles Held:

  • Child Protective Services Investigator
  • Environmental Health and Safety Coordinator
  • Regulatory Coordinator


  • Bachelor of Science
  • Bachelor of Science
  • Some College (No Degree)
  • Some College (No Degree)

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