Child Protective Services Investigator Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly adaptable professional with a positive attitude and the ability to stay calm and nonjudgmental in any situation. Detail-driven when it comes to documenting instances of abuse and neglect and completing the required forms. Respected Child Protective Investigator experienced in managing emergency placements with composure.

  • Child Safety
  • Case Management
  • Crisis Intervention
  • Active Listening
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Word
  • Reading Comprehension
  • Writing
  • Time Management
  • Communication
  • Drug Testing
  • Report Writing
  • Social Services
  • Treatment Planning
  • Speaking
  • Microsoft Outlook
  • Microsoft Office
  • Critical Thinking
  • Monitoring
  • Persuasion
  • Instructing
  • Drug Screening
  • Education and Training
    University Of North Texas At Dallas Dallas, TX Expected in 12/2015 Bachelor of Science : Criminal Justice - GPA :
    • Completed professional development in Child and Family guidance.
    • Completed professional development in neglectful supervision, Physical abuse, emotional abuse and Sexual abuse.
    • Completed professional development in behavior management.
    • Completed professional development in time management.
    • Completed professional development in behavior management and mental health.
    • Completed professional development in handling trauma.
    Scheels Sports - Child Protective Services Investigator
    Des Moines, IA, 03/2016 - Current
    • Documented case information by completing forms promptly and filing with appropriate agencies.
    • Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
    • Developed and executed plans to remove children from homes where abuse or neglect had occurred.
    • Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
    • Investigated each child's living environment to determine whether home was safe or presented risks.
    • Conducted in-depth interviews with various parties, including children, guardians, doctors, nurses and law enforcement to gain insight into each individual case.
    • Conferred with clients to discuss options and goals for various services.
    • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
    • Informed victims about legal processes and timelines.
    Amentum - Loss Prevention Investigator
    Nashville, TN, 06/2013 - 03/2016
    • Performed audits of safety procedures, business offices and CCTV systems.
    • Audited safety processes and overall business operations.
    • Rolled out successful loss control strategies by building trust and cultivating partnerships with customers.
    • Ascertained, investigated and alleviated internal and external theft and fraud.
    • Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.
    • Gathered loss control data and compiled information into reports for submission to appropriate customers.
    • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
    • Identified, investigated and resolved internal and external theft and fraud.
    • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
    • Kept team on track by assigning and supervising their activities and giving constructive feedback.
    • Recognized by management for providing exceptional customer service.
    Cpp Investment Board - Inventory Control Specialist
    San Francisco, CA, 09/2011 - 07/2013
    • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
    • Ran markdown reports, managed store replenishment and analyzed buying reports.
    • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
    • Strengthened operational efficiencies and traceability by utilizing organizational filing systems for product placement.
    • Transported items using equipment like forklifts and hand trucks.
    • Managed weekly inventory and supply tracking, noting items requiring reorder.
    • Improved inventory management processes to avoid markdowns.
    • Revised production schedules to account for changing designs, shortages and other types of interruptions.
    GMAT Transportation - Office Manager
    City, STATE, 02/2010 - 07/2013
    • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
    • Handled scheduling and managed timely and effective allocation of resources and calendars.
    • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
    • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
    • Cultivated community relations and worked with teams to optimize programs.
    • Supervised office with ten employees, consistently cultivating productive and positive work atmosphere.
    • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
    • Facilitated peer-to-peer conflict resolution.

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    Resume Overview

    School Attended
    • University Of North Texas At Dallas
    Job Titles Held:
    • Child Protective Services Investigator
    • Loss Prevention Investigator
    • Inventory Control Specialist
    • Office Manager
    • Bachelor of Science